GaragePlug vs Shop Boss
GaragePlug
garageplug.com
Shop Boss
shopboss.netSide by side
| Figure | GaragePlug | Shop Boss |
|---|---|---|
| Price from | $199.99/mo | $199/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 5 | 7 |
| Spec score · Garage Management software | 9.0 (#1) | 8.6 (#3) |
| Spec score · Repair Shop Software | 8.9 (#3) | 8.6 (#5) |
| Spec score · Automotive Repair Software | 8.9 (#5) | 8.6 (#7) |
| API | SoftwareWorld states that GaragePlug does not offer an API. | Shop Boss exposes a REST API returning JSON for customers, vehicles, repair orders, appointments, employees, parts, suppliers, quotes, inspections, and related records. |
| Customer communications | The product sends quotes, invoices, inspection results, progress updates, and payment reminders through SMS, email, and WhatsApp. | Shop Boss supports internal chat, customer texting for updates and estimates, and payment-linked messaging. |
| Headquarters | Newark, DE, USA | 2035 Lakeside Center Way, Suite 100, Knoxville, TN 37922, United States |
| Integrations | The product listing says feedback integrates with Google Business Profile and vendor contacts can be reached through SMS, email, and WhatsApp. | The product advertises parts and labor-guide integrations, DVI connections to guides/parts/inventory, tire ordering, CARFAX, Kukui, and EService Intelligence connections. |
| Rating on Capterra | 4.8 out of 5 from 56 reviews | 4.4 out of 5 from 89 reviews. |
| Rating on G2 | 4.9 out of 5 from 36 reviews | 4.3 out of 5 from 3 reviews. |
| Rating on GetApp | 4.8 out of 5 from 56 reviews | 4.4 out of 5 from 89 reviews. |
| Support | SoftwareWorld lists email, phone, chat, knowledge base, and FAQ/forum support, plus live online, webinar, documentation, and video training. | TrustRadius lists chat, knowledgebase/FAQ, forum/community, email, and phone support for both free and paid support categories. |
| What it does | GaragePlug is cloud software for automobile garages and parts or accessories shops, covering repair orders, invoices, reminders, feedback, inventory, accounting, and performance monitoring. | Shop Boss is cloud-based auto-repair shop management software for independent shops and multi-location operations. |
Plans
GaragePlug
- GEAR0 Monthly Plan$199.99 a month
- GEAR1 Monthly Plan$299.99 a month
- GEAR2 Monthly Plan$399.99 a month
- Custom network quotePriced on request
- Custom quotePriced on request
Shop Boss
- Gold$199 a month
- CRM + Online Service Scheduler$224 a month
- Platinum$349 a month
- Customer & Vehicle Data Transfer$399, paid once
- Premier$449 a month
- Premier Plus$649 a month
- Customer, Vehicle, Repair History & Inventory Data Transfer$899, paid once
In their own words
GaragePlug
GaragePlug is a cloud platform for auto repair workshops and detailing centers. It organizes workshop workflows and appointments, digital job cards, e-invoicing, inspections, estimate approvals, parts inventory, technician time tracking, and vehicle history. Teams can send quotes, invoices, inspection reports, service updates, and payment reminders by SMS, email, or WhatsApp. Customers can use a branded app, web booking, self-check-in, and service reminders. Dashboards report on revenue, sales, inventory, technicians, multiple outlets, and other business metrics. Gia, its AI advisor, answers calls around the clock, books or reschedules visits, handles service-status calls, and can transfer calls to staff. GaragePlug runs on Android, iOS, and the web, including desktops, laptops, smartphones, and tablets. The company lists onboarding, training, live support, in-platform chat, and online and video training. It is paid, with pricing on request and no free plan; a seven-day free trial is available.