Genesys Cloud CX vs Odigo

Genesys Cloud CX

8.5 #4 in Call Center Software

About Genesys Cloud CX

Odigo

7.8 #13 in Call Center Software

About Odigo
Genesys Cloud CXOdigo
Free planNoNo
Free trialNoYes
Paid from$75/mo€40/mo
Open sourceNoNo
PlatformsWeb, Windows, macOS, iOS, AndroidAndroid, api, iOS, Web
Free planNoNo
Paid from$75/user/mo—
Inbound callingYes—
Outbound dialerYesYes
IVR builderYes—
Workforce managementYes—

Both are listed in Best Call Center Software, Best Contact Center Software, Best Omnichannel Contact Center Software. On Specifiction, Genesys Cloud CX scores higher on our published basis.