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Genesys Cloud Workforce Management vs Sling

Genesys Cloud Workforce Management

genesys.com

Sling

getsling.com

Side by side

FigureGenesys Cloud Workforce ManagementSling
Price from$155/moFree
Free plan—Yes
Free trial—Yes
Open source——
WebYesYes
iOSYesYes
AndroidYesYes
APIYesYes
Plans published35
Spec score · Workforce Management - Enterprise Software7.9 (#9)8.8 (#3)
Company scaleGenesys says it serves more than 8,000 organizations in over 100 countries.LinkedIn lists Sling as privately held, headquartered in Brooklyn, New York, founded in 2015, with 11–50 employees.
IntegrationsGenesys says its AppFoundry marketplace offers over 600 apps and integrations, including CRM integrations such as Salesforce, ServiceNow, Microsoft Dynamics and Zendesk.Official integration documentation covers Toast synchronization, schedule import, projected-sales forecasting and Toast time-clock features.
SupportGenesys provides a customer support portal to submit new tickets and track existing ones.Sling lists its help center and provides contact support at [email protected].

Plans

Genesys Cloud Workforce Management

  • Genesys Cloud CX 3$155 a month
  • Genesys Cloud CX 4$240 a month
  • Genesys Cloud CX 1 or CX 2 with WFM add-onPriced on request

Genesys Cloud Workforce Management pricing →

Sling

  • FreeFree
  • PremiumPrice not published
  • BusinessPrice not published
  • Premium$20.40 a year
  • Business$40.80 a year

Sling pricing →

In their own words

Genesys Cloud Workforce Management

Genesys Cloud Workforce Management has no write-up on Specifiction yet; its figures are above.

Visit genesys.com

Sling

Sling is an employee scheduling, communication, and workforce management platform for organizing shifts and labor costs. It supports reusable schedule templates, employee availability, time-off requests, shift offers, swaps, open shifts, and auto-scheduling. The Free plan supports up to 30 users and includes shift scheduling, time-off requests, available shifts, news sharing, long-term scheduling, and private messaging. Premium costs $2 a month per user and adds mobile time tracking, labor cost management, overtime tracking, and group messaging. Business costs $4 a month per user and adds kiosk time tracking, reports, no-show and sick call-out features, and PTO management. Communication options include private and group messages, a Newsfeed, Announcements, and email, push, browser, and some SMS notifications. Sling lists integrations with Toast and other point-of-sale systems; the Toast connection syncs employee data, compares POS sales with labor costs, and exports timesheets to Toast Payroll. Sling runs on Android, iOS, and the web, though some actions require a desktop browser.

Visit getsling.com