GetSetReply vs Reviewgrower
GetSetReply
getsetreply.com
Reviewgrower
reviewgrower.comSide by side
| Figure | GetSetReply | Reviewgrower |
|---|---|---|
| Price from | $23/mo | $30.83/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 11 |
| Spec score · Salon Reputation Management Software | 8.1 (#12) | 8.7 (#4) |
| Integrations | Square can trigger review requests after a sale; the salon page says booking tools such as Vagaro, Booksy, and GlossGenius need no integration because contacts can be imported or added. | The integrations page lists Automate.io, Integrately, Integromat, Pabbly, Tray.io, Zapier, and webhooks. |
| Purpose | GetSetReply collects reviews into one inbox, analyzes them, and drafts replies for the business to review and post. | Reviewgrower helps businesses monitor, collect, analyze, and respond to online reviews across review sites and social media. |
| Support | The maker lists [email protected] for support and says Professional subscribers receive priority support. | The pricing page lists a self-serve knowledge base on paid plans and priority support on Grow and Scale. |
Plans
Reviewgrower
- FreeFree
- Lite$37 a month
- Grow$77 a month
- Scale$97 a month
- Agency & Resellers$199 a month
- FreeFree
- Agencies & Resellers$199 a month
- Lite$370 a year
- Grow$770 a year
- Scale$970 a year
In their own words
GetSetReply
GetSetReply gathers reviews into one web inbox, analyzes their sentiment and themes, and prepares reply drafts for a business to review. It supports reviews from Google, Yelp, TripAdvisor, DoorDash, Trustpilot, Etsy and Facebook. An initial reply is drafted for every review on every plan, and nothing is published in the business’s name before a user reads it. Replies can use an automatically selected voice, another chosen voice or an AI Clone trained on earlier replies. Businesses can request reviews by email or SMS, share QR codes, set sending windows and frequency caps, and track delivery, clicks and conversions. For salons, requests can follow appointments and include a stylist’s name; negative feedback can be directed to a private form while public review links remain available. Square can trigger requests after a sale, while salon booking contacts from Vagaro, Booksy or GlossGenius can be imported or added without an integration. The service is web-based, has no free plan, and offers a 30-day trial. Starter costs $23 a month billed annually for one location, with 100 monthly credits. Each email or SMS request uses one credit, and those outreach methods are not included in Starter’s plan comparison.
Reviewgrower
Reviewgrower helps businesses monitor, collect, analyze and respond to online reviews across review sites and social media. Users can automate review request campaigns with built-in or custom templates, then choose among three AI-generated response suggestions. Monitoring sources named include Google Business Profile, Yelp, Facebook, BBB, Citysearch and Foursquare, with more than 80 platforms available to choose from. A shared inbox gathers review requests, private feedback and SMS replies into a customer interaction timeline. Businesses can customize review designs, link social accounts and set how often reviews are shared. The free plan covers one location, three review profiles, one user, a review widget, 100 monthly grid rank tracker credits and five monthly video reviews; it also has limited email. Paid plans start at $37 a month. Reviewgrower also describes white-label tools for agencies managing client reputation services under their own brand, with custom branding and related options on eligible plans. Platforms are API and web, and a free trial is listed.