GetSetReply vs TolQA
GetSetReply
getsetreply.comTolQA
tolqa.comSide by side
| Figure | GetSetReply | TolQA |
|---|---|---|
| Price from | $23/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 3 |
| Spec score · Salon Reputation Management Software | 8.1 (#12) | 7.2 (#25) |
| Integrations | Square can trigger review requests after a sale; the salon page says booking tools such as Vagaro, Booksy, and GlossGenius need no integration because contacts can be imported or added. | The features page says users can link a Google Business Profile and Facebook page; TripAdvisor is listed for analytics. |
| Intended users | The maker describes the product as built for local businesses, including salons and multi-location operators. | TolQA lists restaurants and cafés, salons and spas, medical clinics, auto services, hotels and hospitality, and e-commerce as industry solutions. |
| Support | The maker lists [email protected] for support and says Professional subscribers receive priority support. | The Business plan lists priority support. |
Plans
In their own words
GetSetReply
GetSetReply gathers reviews into one web inbox, analyzes their sentiment and themes, and prepares reply drafts for a business to review. It supports reviews from Google, Yelp, TripAdvisor, DoorDash, Trustpilot, Etsy and Facebook. An initial reply is drafted for every review on every plan, and nothing is published in the business’s name before a user reads it. Replies can use an automatically selected voice, another chosen voice or an AI Clone trained on earlier replies. Businesses can request reviews by email or SMS, share QR codes, set sending windows and frequency caps, and track delivery, clicks and conversions. For salons, requests can follow appointments and include a stylist’s name; negative feedback can be directed to a private form while public review links remain available. Square can trigger requests after a sale, while salon booking contacts from Vagaro, Booksy or GlossGenius can be imported or added without an integration. The service is web-based, has no free plan, and offers a 30-day trial. Starter costs $23 a month billed annually for one location, with 100 monthly credits. Each email or SMS request uses one credit, and those outreach methods are not included in Starter’s plan comparison.
TolQA
TolQA is a review management platform for organizing requests, drafting replies, and tracking rating goals. Review invitations can be sent by SMS, email, or QR code. Its AI prepares response drafts in a brand’s tone, with optional human approval. Real-time reputation analytics cover Google, Facebook, and TripAdvisor and include sentiment analysis and trend tracking. Workflows let teams set a rating goal, assign touchpoints and owners, and monitor feedback, responses, and progress. Users can link a Google Business Profile and Facebook page, while TripAdvisor is listed for analytics. Multi-location teams receive role-based access. TolQA says its process follows Google and Facebook review policies and does not incentivize, gate, or purchase reviews. Starter is free for one location, 150 review invites per month, and basic analytics. Business has no listed price and supports up to five locations, 500 invites monthly, AI auto-replies, branded links, and priority support. Enterprise has no listed price and adds unlimited locations and invites, API access, a dedicated account manager, and custom integrations.