GetWFM vs Liveforce
GetWFM
getwfm.comLiveforce
liveforce.coSide by side
| Figure | GetWFM | Liveforce |
|---|---|---|
| Price from | Free | $100/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · Workforce Management Software | 8.6 (#4) | 8.2 (#8) |
| Scheduling | Scheduling supports breaks, meetings and states, employee availability, interval coverage, drag-and-drop editing and direct communication. | Teams can create multiple schedules, publish jobs to a private job board, and invite and book crew for shifts. |
| Security | Marketing states that customer data uses TLS/SSL encryption in a cloud data center with 24/7 physical and electronic security. | Liveforce states that it is SOC 2 Type II certified, ISO 27001 certified, and GDPR compliant, and that it uses role-based access controls. |
| Support | Paid plans include an initial setup and training call plus continuing business-hours email and telephone support. | The pricing page lists live chat support and says its support team answers product questions from crew as well as customers. |
Plans
Liveforce
- Starter$100 a month
- Growth$225 a month
- Pro+$275 a month
- White-labelPriced on request
In their own words
GetWFM
GetWFM is cloud-based workforce management software for contact centers. It covers scheduling, attendance, adherence, time off, and analytics, with demand forecasting and coverage optimization also listed. Scheduling accounts for breaks, meetings and states, employee availability, and interval coverage; managers can edit schedules with drag-and-drop tools and communicate directly. Attendance tracks scheduled and unscheduled hours, including early and late patterns, while adherence tools calculate weighted scores, show weekly and monthly trends, and support exception approvals. Time-off management includes accrual balances, coverage charts, and a calendar. Analytics provides customizable charts, report exports, data ownership, and warehouse integrations. The free Team plan supports unlimited employees but is limited to three teams, one timezone, and one month of history; it includes a basic API. Workforce is described as hourly pricing and includes a complete API. Paid plans include setup and training by telephone, plus business-hours support by email and telephone. GetWFM lists web and API platforms.
Liveforce
Liveforce is event staffing software for agencies and suppliers coordinating recruitment, shifts, communication, and payments for event workers. Its Applicant Tracking System supports tailored applications, applicant management, and invitations for selected crew to join. Teams can build multiple schedules, publish jobs to a private board, and book workers into shifts. Timesheets, check-in and check-out, overtime management, payment reports, and crew invoice requests cover attendance and payment workflows. Admins can contact individuals or broadcast by email, SMS, push notification, and in-app chat, with automated reminders. Crew records can hold details, certificates, and documents in configurable fields and groups; workers view shifts, briefings, and updates in an app or browser. Liveforce lists Android, iOS, web, and API availability. It offers plans starting at $100 a month for Starter, which includes one admin and 200 crew contacts; Growth is $225 a month and Pro+ is $275 a month. A 14-day trial is available, but there is no free plan. The Crew App connects workers with existing Liveforce agencies, not a public agency marketplace.