GetWFM vs ShiftWizard
GetWFM
getwfm.com
ShiftWizard
healthstream.comSide by side
| Figure | GetWFM | ShiftWizard |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 3 | 1 |
| Spec score · Workforce Management Software | 8.6 (#5) | 7.2 (#23) |
| Integrations | The site mentions available integrations, HR integrations and data-warehouse integrations but does not name specific partners. | ShiftWizard connects to HR, payroll, clinical, EMR, ERP, and other systems. |
| Security | Marketing states that customer data uses TLS/SSL encryption in a cloud data center with 24/7 physical and electronic security. | The Google Play listing states that data is encrypted in transit and that no data is shared with third parties. |
| Support | Paid plans include an initial setup and training call plus continuing business-hours email and telephone support. | HealthStream offers customer service support from 7 a.m. to 7 p.m. CST and provides a ShiftWizard Community with documentation, webinars, and peer support. |
Plans
In their own words
GetWFM
GetWFM is cloud-based workforce management software for contact centers. It covers scheduling, attendance, adherence, time off, and analytics, with demand forecasting and coverage optimization also listed. Scheduling accounts for breaks, meetings and states, employee availability, and interval coverage; managers can edit schedules with drag-and-drop tools and communicate directly. Attendance tracks scheduled and unscheduled hours, including early and late patterns, while adherence tools calculate weighted scores, show weekly and monthly trends, and support exception approvals. Time-off management includes accrual balances, coverage charts, and a calendar. Analytics provides customizable charts, report exports, data ownership, and warehouse integrations. The free Team plan supports unlimited employees but is limited to three teams, one timezone, and one month of history; it includes a basic API. Workforce is described as hourly pricing and includes a complete API. Paid plans include setup and training by telephone, plus business-hours support by email and telephone. GetWFM lists web and API platforms.
ShiftWizard
ShiftWizard has no write-up on Specifiction yet; its figures are above.