Gfacility vs Joan Workplace
Gfacility
gfacility.com
Joan Workplace
getjoan.comSide by side
| Figure | Gfacility | Joan Workplace |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 1 |
| Spec score · Hybrid Enablement Software | 8.0 (#7) | 7.6 (#13) |
| Company | The contact page identifies the company as Gfacility Projects B.V. and gives its address as Druivenstraat 47, 4816 KB Breda, Netherlands. | Joan Workplace is developed by Visionect d.o.o., founded in 2007 and headquartered in Ljubljana, Slovenia. |
| Integrations | The maker describes native Microsoft Teams and Outlook support, Microsoft 365 and Google Workspace integrations, and an API for custom integrations. | Listed integrations include Google Workspace, Microsoft 365, Exchange, Microsoft Teams, Zoom, Slack, Cisco Webex, Zapier, Okta, Azure, and the Joan API. |
| Product | Gfacility describes itself as an AI-native enterprise service management platform for IT, Facility and Workplace teams. | Joan Workplace is a workplace management platform for booking desks, meeting rooms, parking and shared assets, managing visitors, and workplace digital signage. |
| Security | Gfacility states that it is ISO 27001 certified and GDPR compliant, with EU data residency and encryption at rest and in transit. | Visionect d.o.o. holds ISO/IEC 27001:2022 certification, and customer data is hosted in Belgium on Google Cloud with TLS 1.3 encryption in transit. |
| Support | The help center lists 116 articles across 26 categories, including support, configuration, integrations and user guides. | Joan lists a self-service support center and real-time chat support. |
Plans
In their own words
Gfacility
Gfacility is a cloud platform that brings IT, facility, and workplace service management into a shared service catalogue, backlog, and cross-domain dashboard. IT tools cover incident, change, and problem management, CMDB asset management, time tracking, workflow automation, request fulfilment, and analytics. Facility features include helpdesk, work orders, a knowledge base, asset management, inspections, maintenance planning, vendor and contract management, and fleet management. Workplace features cover room and desk booking, room signage, visitor management, catering, and workplace insights. Its AI can classify, enrich, and route requests, and the maker says it can close level-1 tickets without human involvement when safe. It says automatic resolutions are limited to high-confidence cases with reversible actions, which are logged and can be reversed from an audit view. Gfacility states that it is ISO 27001 certified and GDPR compliant, with EU data residency, encryption, SSO, SCIM, and record-level role-based access. A 30-day trial is offered without a credit card, with access to selected modules and personal onboarding. Pricing is available on request.
Joan Workplace
Joan Workplace has no write-up on Specifiction yet; its figures are above.