Gfacility vs Seatsurfing

Gfacility is a cloud platform that brings IT, facility, and workplace service management into a shared service catalogue, backlog, and cross-domain dashboard. IT tools cover incident, change, and problem management, CMDB asset management, time tracking, workflow automation, request fulfilment, and analytics. Facility features include helpdesk, work orders, a knowledge base, asset management, inspections, maintenance planning, vendor and contract management, and fleet management. Workplace features cover room and desk booking, room signage, visitor management, catering, and workplace insights. Its AI can classify, enrich, and route requests, and the maker says it can close level-1 tickets without human involvement when safe. It says automatic resolutions are limited to high-confidence cases with reversible actions, which are logged and can be reversed from an audit view. Gfacility states that it is ISO 27001 certified and GDPR compliant, with EU data residency, encryption, SSO, SCIM, and record-level role-based access. A 30-day trial is offered without a credit card, with access to selected modules and personal onboarding. Pricing is available on request.

Seatsurfing helps organizations manage bookings for desks, rooms, parking lots and other shared spaces. Employees use a mobile-ready progressive web app to choose spaces from a floor plan or list. Administrators can upload floor plans, position spaces by drag and drop, set booking limits and review utilization statistics. Bookings can recur and sync one way to CalDAV calendars; the personal CalDAV integration does not support Google Calendar or Microsoft Exchange. Integrations with Microsoft Teams, Microsoft Exchange and Atlassian Confluence vary by plan or plugin. Authentication can use a password or an external OAuth2 identity provider, with MFA through TOTP or passkeys. A REST API checks roles and organization membership. The Free cloud plan supports up to 10 users, while free Self-Hosted supports unlimited users. Professional costs €0.90/user/mo; Enterprise pricing is available for 500 or more users. The product is intended for organizations providing free seats to employees, not commercial space rental.