Gist vs HelpCrunch
Gist
getgist.comHelpCrunch
helpcrunch.comSide by side
| Figure | Gist | HelpCrunch |
|---|---|---|
| Price from | Free | $15/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 12 | 3 |
| Spec score · Live chat software | 8.3 (#31) | 9.2 (#8) |
| Spec score · Help desk software | 8.2 (#40) | 8.8 (#20) |
| Website chatbot | Yes | Its code-free HelpBot chatbot can collect details, qualify leads, offer discounts, gather issue information and route chats, including through Facebook, Instagram, Telegram and Viber. |
| Chat channels | omnichannel | omnichannel |
| Free plan | Yes | No |
| Integrations | Gist lists integrations including Zapier, WordPress, Segment, WooCommerce, Stripe, Google Calendar, Zoom, and Facebook. | Listed integrations include Zapier, Slack, WordPress, Facebook Messenger, WhatsApp, Instagram, Google Analytics, Shopify, Telegram, Viber, HubSpot, Salesforce, Pipedrive, Jira, Segment, Twitter, Aircall, Zendesk and others. |
| Live agent chat | Yes | Yes |
| Visitor tracking | Yes | Yes |
Plans
Gist
- Free ForeverFree
- ProfessionalPrice not published
- PremiumPrice not published
- All-in-One Free ForeverFree
- Gist Marketing Free ForeverFree
- Gist Support Free ForeverFree
- Gist Marketing Professional$19 a month
- Gist Marketing Premium$29 a month
- Gist Support Professional$29 a month
- All-in-One Professional$48 a month
In their own words
HelpCrunch
HelpCrunch has no write-up on Specifiction yet; its figures are above.