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SPECIFICTION
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Gist

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Spec score 8.3 #31 of 94 in Live chat software

Spec sheet

Product
Gist describes itself as a CRM platform for customer conversations across support, marketing, and sales.Read 11 Oct 2026 · getgist.com
Free plan
YesRead 20 Sep 2026 · getgist.com
Trial
Gist says premium plans have a 14-day free trial and require credit card details to start.Read 11 Oct 2026 · getgist.com
Integrations
Gist lists integrations including Zapier, WordPress, Segment, WooCommerce, Stripe, Google Calendar, Zoom, and Facebook.Read 11 Oct 2026 · getgist.com
Mobile apps
Gist offers iOS and Android apps for accessing its inbox and responding to conversations.Read 11 Oct 2026 · getgist.com
Support
Gist says its customer support team is available by live chat or email, with 24/7 availability and a five-minute average live-chat response time.Read 11 Oct 2026 · getgist.com
Chat channels
omnichannelRead 20 Sep 2026 · getgist.com
Free plan limits
The All-in-One Free Forever plan includes 200 contacts and two support seats.Read 11 Oct 2026 · getgist.com
Included agent seats
2Read 20 Sep 2026 · getgist.com
Live agent chat
YesRead 20 Sep 2026 · getgist.com
Marketing features
Gist supports email newsletters, behavior-based campaigns, marketing automation, forms, and popups.Read 11 Oct 2026 · getgist.com
Privacy and data location
Gist's privacy policy identifies ConvertFox Global, Inc. as the data controller for GDPR purposes and says its services and messenger domains are hosted in the United States.Read 11 Oct 2026 · getgist.com
Sales features
Gist CRM includes a sales pipeline, deals, tasks, and a meeting scheduler.Read 11 Oct 2026 · getgist.com
Security hosting
Gist says its services operate on Amazon Web Services and describes organizational and technical measures to protect customer data.Read 11 Oct 2026 · getgist.com
Support features
Gist offers live chat, a team inbox, a knowledge base, chatbots, and conversation history.Read 11 Oct 2026 · getgist.com
Visitor tracking
YesRead 20 Sep 2026 · getgist.com
Website chatbot
YesRead 20 Sep 2026 · getgist.com

Plans and prices

Free Forever Free 2 support seats Read 20 Sep 2026 · getgist.com
Professional Price not published 5 support seats Read 20 Sep 2026 · getgist.com
Premium Price not published Unlimited support seats Read 20 Sep 2026 · getgist.com
All-in-One Free Forever Free $0/mo 200 contacts · 2 support seats Read 11 Oct 2026 · getgist.com
Gist Marketing Free Forever Free $0/mo 200 contacts Read 11 Oct 2026 · getgist.com
Gist Support Free Forever Free $0/mo 2 support seats Read 11 Oct 2026 · getgist.com
Gist Marketing Professional $19 a month $19/mo 1,000 contacts Read 11 Oct 2026 · getgist.com
Gist Marketing Premium $29 a month $29 /mo; $49/m also displayed 1,000 contacts Read 11 Oct 2026 · getgist.com
Gist Support Professional $29 a month $29/mo 5 support seats Read 11 Oct 2026 · getgist.com
All-in-One Professional $48 a month $48/mo 1,000 contacts · 5 support seats Read 11 Oct 2026 · getgist.com
Gist Support Premium $99 a month $99 /mo; $499/m also displayed Unlimited support seats Read 11 Oct 2026 · getgist.com
All-in-One Premium $128 a month $128 /mo; $548/m also displayed 1,000 contacts · Unlimited seats Read 11 Oct 2026 · getgist.com

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