Gist vs Re:amaze
Gist
getgist.com
Re:amaze
reamaze.comSide by side
| Figure | Gist | Re:amaze |
|---|---|---|
| Price from | Free | $29/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 12 | 8 |
| Spec score · Live chat software | 8.3 (#31) | 9.0 (#11) |
| Spec score · Help desk software | 8.2 (#40) | 8.7 (#23) |
| Website chatbot | Yes | Yes |
| Chat channels | omnichannel | omnichannel |
| Free plan | Yes | No |
| Integrations | Gist lists integrations including Zapier, WordPress, Segment, WooCommerce, Stripe, Google Calendar, Zoom, and Facebook. | The site lists integrations including Shopify, BigCommerce, WordPress, Stripe, Slack, Jira, Aircall, Pipedrive, Zapier, JustCall, and RingCentral. |
| Live agent chat | Yes | Yes |
| Mobile apps | Gist offers iOS and Android apps for accessing its inbox and responding to conversations. | Re:amaze offers mobile apps for iOS and Android with push notifications for direct customer messaging. |
| Product | Gist describes itself as a CRM platform for customer conversations across support, marketing, and sales. | Re:amaze combines customer service, chat, and helpdesk tools with built-in AI for online businesses. |
| Trial | Gist says premium plans have a 14-day free trial and require credit card details to start. | The company offers a 14-day free trial without a credit card and says trial accounts include Plus plan features. |
| Visitor tracking | Yes | Yes |
Plans
Gist
- Free ForeverFree
- ProfessionalPrice not published
- PremiumPrice not published
- All-in-One Free ForeverFree
- Gist Marketing Free ForeverFree
- Gist Support Free ForeverFree
- Gist Marketing Professional$19 a month
- Gist Marketing Premium$29 a month
- Gist Support Professional$29 a month
- All-in-One Professional$48 a month
Re:amaze
- Basic$29 a month
- Pro$49 a month
- Plus$69 a month
- Starter$59 a month
- Basic$29 a month
- Pro$49 a month
- Starter$59 a month
- Plus$69 a month
In their own words
Re:amaze
Re:amaze combines customer service, chat, and helpdesk tools for online businesses. It brings email, live chat, social media, mobile SMS, VoIP, video calls, and push-notification conversations into one helpdesk. AI features include suggested replies, conversation summaries, sentiment analysis, FAQ suggestions, and a beta AI Agent. Workflow macros, custom triggers, and chatbots can automate common tasks. A live dashboard can show browsing activity, shopping data, and geolocation; teams can add profile data through third-party apps or an SDK. The FAQ can be branded and published on a chosen domain, embedded on a website, or displayed in chat. Listed integrations include Shopify, BigCommerce, WordPress, Stripe, Slack, Jira, Aircall, Pipedrive, Zapier, JustCall, and RingCentral. iOS and Android apps support push notifications for direct customer messaging. The 14-day free trial requires no credit card and includes Plus plan features. Paid plans include Basic at $29 a month, Pro at $49 a month, and Plus at $69 a month, each billed monthly. Re:amaze is based in San Jose, California, and was founded in 2012.