GitBook vs ScreenSteps
GitBook
gitbook.com
ScreenSteps
screensteps.comSide by side
| Figure | GitBook | ScreenSteps |
|---|---|---|
| Price from | $65/mo | $500/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Knowledge base software | 9.1 (#5) | 8.8 (#16) |
| Publishing audience | both | both |
| Content analytics | Yes | Yes |
| Custom domain | Yes | Yes |
| Free plan | Yes | No |
| Headquarters | Covina, California, USA | McLean, Virginia, United States |
| Integrations | Built-in integrations include GitHub, GitLab, Slack, Intercom, analytics services, authentication providers, feature-flag tools, and support tools. | The integrations page lists Active Directory, Azure Entra ID, Basecamp, Glean, Okta, OneLogin, Salesforce, Service Cloud, Slack, and Teams. |
| Product | GitBook is a collaborative, AI-native documentation platform for creating, reviewing, and publishing branded documentation websites. | ScreenSteps is an AI-powered procedure and knowledge platform for creating, finding, following, and maintaining employee procedures. |
| Security | GitBook's Trust Center lists SOC 2 Type II and ISO 27001:2022 compliance. | ScreenSteps states that it is a SOC 2 Service Organization. |
| SSO support | Yes | Yes |
| Support | GitBook provides product support through [email protected] and offers sales contact and demos. | The help center lists support chat hours as 9am–6pm EST Monday through Friday, excluding major US holidays. |
| Version history | Yes | Yes |
Plans
ScreenSteps
- Operations Standard$6,000 a year
- Operations AI$9,000 a year
- EnterprisePriced on request
In their own words
GitBook
GitBook is a documentation platform for teams creating, reviewing, and publishing branded documentation websites. Content can be written in a block-based visual editor or Markdown, organized through branch-based review, or synchronized with GitHub and GitLab. Published sites support custom domains, responsive layouts, SEO, preview deployments, and site variants. GitBook Agent can surface documentation gaps, draft updates, and review changes, while GitBook Assistant answers questions using documentation and connected sources. Teams can set tiered permissions and restrict documentation to authenticated users. The Free plan is free, includes one user, and limits GitBook Agent to 10 messages per week. Premium is $65 a month billed per site annually, plus $12 per user/month; Ultimate is $249 a month billed per site annually, plus $12 per user/month. Annual billing includes two months free, and a 14-day trial is available. Published documentation traffic is not limited.
ScreenSteps
ScreenSteps has no write-up on Specifiction yet; its figures are above.