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ScreenSteps
screensteps.com
Spec sheet
- Product
- ScreenSteps is an AI-powered procedure and knowledge platform for creating, finding, following, and maintaining employee procedures.Read 11 Oct 2026 · screensteps.com
- Publishing audience
- bothRead 20 Sep 2026 · screensteps.com
- Free plan
- NoRead 20 Sep 2026 · screensteps.com
- Integrations
- The integrations page lists Active Directory, Azure Entra ID, Basecamp, Glean, Okta, OneLogin, Salesforce, Service Cloud, Slack, and Teams.Read 11 Oct 2026 · screensteps.com
- Security
- ScreenSteps states that it is a SOC 2 Service Organization.Read 11 Oct 2026 · screensteps.com
- Support
- The help center lists support chat hours as 9am–6pm EST Monday through Friday, excluding major US holidays.Read 11 Oct 2026 · help.screensteps.com
- Headquarters
- McLean, Virginia, United StatesRead 28 Sep 2026 · screensteps.com
- API and embedding
- The ScreenSteps API can manage content and users and publish content to third-party platforms; iFrames can embed ScreenSteps content in other web applications.Read 11 Oct 2026 · screensteps.com
- Company history
- The company says brothers Greg and Trevor DeVore created ScreenSteps while working as instructional consultants.Read 11 Oct 2026 · screensteps.com
- Content analytics
- YesRead 20 Sep 2026 · screensteps.com
- Custom domain
- YesRead 20 Sep 2026 · screensteps.com
- Desktop editor
- The downloads page offers a desktop editor for macOS 10.12.6 or later and Windows 11, 10, and 8.Read 11 Oct 2026 · screensteps.com
- Implementation
- Implementation plans include a kickoff call, self-paced courses, help-center access, a Find & Follow workshop, and coaching sessions.Read 11 Oct 2026 · screensteps.com
- In-work guidance
- The Sidekick browser extension delivers ScreenSteps guides within web apps employees already use.Read 11 Oct 2026 · screensteps.com
- Intended customers
- ScreenSteps describes its platform as designed for teams in accuracy-critical settings, including credit unions, banks, law firms, and contact centers.Read 11 Oct 2026 · screensteps.com
- Knowledge capture
- Its AI-powered capture tools can create SOPs from spoken explanations, screen captures, and prompts.Read 11 Oct 2026 · screensteps.com
- Procedure formats
- The platform supports procedures and articles, decision trees, checklists, and courses, depending on plan.Read 11 Oct 2026 · screensteps.com
- SSO support
- YesRead 20 Sep 2026 · screensteps.com
- Team licensing
- ScreenSteps says it is primarily designed for teams and does not offer a single-user license.Read 11 Oct 2026 · screensteps.com
- Version history
- YesRead 20 Sep 2026 · screensteps.com
Plans and prices
Operations Standard $6,000 a year Starting at $6,000/year; annual billing, with monthly payment also available procedures & articles · decision trees · checklists · video recording · change notifications · content certifications · SSO · 1 custom domain Read 11 Oct 2026 · screensteps.com
Operations AI $9,000 a year Starting at $9,000/year; annual billing, with monthly payment also available Everything in Operations Standard · AI knowledge capture · AI content optimization · AI Smart Search · courses · Sidekick · audio recording Read 11 Oct 2026 · screensteps.com
Enterprise Priced on request Custom pricing Everything in Operations AI · AI authoring assistant · AI duplicate & conflict checker · custom AI prompts · enterprise identity management · advanced governance tools · 5 custom domains Read 11 Oct 2026 · screensteps.com
Where Specifiction places it
- Knowledge base software#16 of 1388.8
- Software Tutorials#10 of 288.6
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