Giva ChangeManager vs IFS Enterprise Service Management
Giva ChangeManager
givainc.com
IFS Enterprise Service Management
ifs.comSide by side
| Figure | Giva ChangeManager | IFS Enterprise Service Management |
|---|---|---|
| Price from | $6.33/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 1 |
| Spec score · IT Change Management Software | 9.1 (#4) | 7.6 (#21) |
| Analytics | Real-time dashboards, KPIs, charts and customizable widgets provide reporting and operational visibility. | The product provides real-time analytics and dashboards for service performance visibility. |
| Founded | 1999 | 1983 |
| Intended users | Giva describes its audience as organizations in healthcare, financial services, legal, higher education, and government that need formal change control and audit trails. | IFS describes its software as serving businesses that manufacture, service, and manage complex assets. |
| Purpose | Giva ChangeManager is a standalone, ITIL-aligned system for logging, vetting, approving, and tracking Requests for Change (RFCs). | IFS ESM unifies internal service delivery across an organization and automates workflows to streamline operations and improve collaboration. |
| Support | The feature page promises 24/7 USA-based technical support and free setup assistance during and after the trial. | IFS says its Support Services provide monitoring, issue resolution, and ongoing improvement for ESM solutions. |
Plans
Giva ChangeManager
- Professional$76 a year
- Professional$76 a month
- Enterprise$98 a year
- Enterprise$98 a month
IFS Enterprise Service Management
- IFS Enterprise Service ManagementPriced on request
In their own words
Giva ChangeManager
Giva ChangeManager is a standalone, ITIL-aligned system for logging, reviewing, approving, and tracking Requests for Change. It includes configurable request, approval, and change-control workflows, with ITIL-aligned defaults. Teams can coordinate work using an interactive RFC calendar, a weekly calendar view, real-time dashboards, and notifications; hardware and software assets tracked in Giva can link directly to change requests. ChangeManager can run independently or as a module in Giva Help Desk and ITSM products. Pricing starts at $76 a year, billed annually, and a free 30-day trial is available without a credit card. Professional and Enterprise plans each require a minimum of five licenses. All plans include unlimited routine technical support, setup assistance, and storage. Mobile access is browser-based for iOS and Android and requires no app download. Giva says it supports HIPAA/HITECH, GDPR, PIPEDA, and SOX compliance, and offers a BAA where needed. Change request entries do not have an AI Copilot, while the Knowledge Management module includes a Knowledge Copilot.
IFS Enterprise Service Management
IFS Enterprise Service Management brings internal service delivery together across IT and business departments. IFS assyst centralizes service requests and support functions, extending service management to areas such as HR, Facilities, and Finance. Employees can use a self-service portal and knowledge base, while built-in workflows automate repetitive tasks and approvals. Service catalogs and Advanced Case Management support organizing requests and handoffs across teams. Real-time analytics and dashboards provide visibility into service performance, and no-code configuration supports adaptation across business functions. IFS lists integrations with IFS Cloud EAM for asset data, ERP for finance and HR, and FSM for field service. The product includes asset management, finance, inventory, order management, manufacturing tools, invoicing and payments, multi-entity support, offline mode, route optimization, and recurring jobs. Deployment options include IFS Cloud, on-premise hosting, or a customer's own cloud environment. It runs on Android, iOS, web, and Windows. Pricing is on request.