Giva ChangeManager vs iTop
Giva ChangeManager
givainc.com
iTop
itophub.ioSide by side
| Figure | Giva ChangeManager | iTop |
|---|---|---|
| Price from | $6.33/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 4 |
| Spec score · IT Change Management Software | 9.1 (#4) | 8.7 (#9) |
| Integrations | Official integration options include LDAP/Active Directory synchronization, SAML single sign-on for Azure/ADFS, Google Apps and Okta, REST API connectivity, and Excel batch import. | The extension marketplace lists integrations for vSphere, DHCP, DNS, OpenID Connect, Power BI, SAML, email-to-ticket and other systems. |
| Intended users | Giva describes its audience as organizations in healthcare, financial services, legal, higher education, and government that need formal change control and audit trails. | iTop is presented for IT teams managing service delivery across multiple levels and teams, including in-house or external support. |
| Purpose | Giva ChangeManager is a standalone, ITIL-aligned system for logging, vetting, approving, and tracking Requests for Change (RFCs). | iTop is an open-source ITSM and CMDB solution for managing configuration items and their relationships, requests, incidents, problems, changes, and service catalogs. |
| Rating on GetApp | 4.9 out of 5 from 57 reviews | 4.1 out of 5 from 12 reviews |
| Security controls | Giva describes TLS-protected communications, encrypted daily backups, VPN-restricted databases, firewalls, penetration testing and employee two-factor authentication. | The listed security features include role-based permissions, SSO using SAML, OAuth, OpenID or CAS, multifactor authentication, brute-force protection, and data silos. |
| Support | The feature page promises 24/7 USA-based technical support and free setup assistance during and after the trial. | Combodo says expert support is included in paid subscriptions, and its support team consists of Combodo engineers based in France. |
| What it does | Giva ChangeManager records, evaluates, approves and tracks IT Requests for Change through configurable workflows, calendars and dashboards. | iTop is an open-source, web-based IT service-management and CMDB platform designed around ITIL processes. |
Plans
Giva ChangeManager
- Professional$76 a year
- Professional$76 a month
- Enterprise$98 a year
- Enterprise$98 a month
In their own words
Giva ChangeManager
Giva ChangeManager is a standalone, ITIL-aligned system for logging, reviewing, approving, and tracking Requests for Change. It includes configurable request, approval, and change-control workflows, with ITIL-aligned defaults. Teams can coordinate work using an interactive RFC calendar, a weekly calendar view, real-time dashboards, and notifications; hardware and software assets tracked in Giva can link directly to change requests. ChangeManager can run independently or as a module in Giva Help Desk and ITSM products. Pricing starts at $76 a year, billed annually, and a free 30-day trial is available without a credit card. Professional and Enterprise plans each require a minimum of five licenses. All plans include unlimited routine technical support, setup assistance, and storage. Mobile access is browser-based for iOS and Android and requires no app download. Giva says it supports HIPAA/HITECH, GDPR, PIPEDA, and SOX compliance, and offers a BAA where needed. Change request entries do not have an AI Copilot, while the Knowledge Management module includes a Knowledge Copilot.