Giva ChangeManager vs Xurrent IMR
Giva ChangeManager
givainc.com
Xurrent IMR
xurrent.comSide by side
| Figure | Giva ChangeManager | Xurrent IMR |
|---|---|---|
| Price from | $6.33/mo | $6/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · IT Change Management Software | 9.1 (#4) | 7.7 (#20) |
| Analytics | Real-time dashboards, KPIs, charts and customizable widgets provide reporting and operational visibility. | Incident reports can be downloaded by team, service, users, and tags in CSV or PDF format, and the API can be used to build custom reports. |
| Headquarters | Sunnyvale, California, United States | Santa Barbara, California, USA |
| Integrations | Official integration options include LDAP/Active Directory synchronization, SAML single sign-on for Azure/ADFS, Google Apps and Okta, REST API connectivity, and Excel batch import. | Xurrent says IMR connects to more than 150 tools, including Datadog, New Relic, Prometheus, Slack, Teams, Jira, ServiceNow, GitHub, and GitLab. |
| Purpose | Giva ChangeManager is a standalone, ITIL-aligned system for logging, vetting, approving, and tracking Requests for Change (RFCs). | Xurrent IMR manages incident response workflows, including alerting, on-call scheduling, coordinated response, stakeholder communication, and post-incident learning. |
| Support | The feature page promises 24/7 USA-based technical support and free setup assistance during and after the trial. | Pricing lists Starter support as live chat and email, Growth as business-hours support with a shared customer success manager, and Enterprise as 24x7 priority support with a dedicated customer success manager. |
Plans
Giva ChangeManager
- Professional$76 a year
- Professional$76 a month
- Enterprise$98 a year
- Enterprise$98 a month
In their own words
Giva ChangeManager
Giva ChangeManager is a standalone, ITIL-aligned system for logging, reviewing, approving, and tracking Requests for Change. It includes configurable request, approval, and change-control workflows, with ITIL-aligned defaults. Teams can coordinate work using an interactive RFC calendar, a weekly calendar view, real-time dashboards, and notifications; hardware and software assets tracked in Giva can link directly to change requests. ChangeManager can run independently or as a module in Giva Help Desk and ITSM products. Pricing starts at $76 a year, billed annually, and a free 30-day trial is available without a credit card. Professional and Enterprise plans each require a minimum of five licenses. All plans include unlimited routine technical support, setup assistance, and storage. Mobile access is browser-based for iOS and Android and requires no app download. Giva says it supports HIPAA/HITECH, GDPR, PIPEDA, and SOX compliance, and offers a BAA where needed. Change request entries do not have an AI Copilot, while the Knowledge Management module includes a Knowledge Copilot.
Xurrent IMR
Xurrent IMR has no write-up on Specifiction yet; its figures are above.