Global Relay Archive vs MessageSolution Enterprise Email Archive
Global Relay Archive
globalrelay.comMessageSolution Enterprise Email Archive
messagesolution.comSide by side
| Figure | Global Relay Archive | MessageSolution Enterprise Email Archive |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 1 | 1 |
| Spec score · Email Archiving Software | 7.6 (#10) | 7.7 (#9) |
| Capture | It captures email, messaging, collaboration, mobile, and voice communications directly from enterprise systems without relying on end users. | For compliance archiving, the product can capture inbound and outbound email from an existing journal mailbox before users can delete it. |
| eDiscovery | Search includes Boolean logic, advanced operators, metadata filters, custodian profiles, archive-wide search, and legal holds. | Litigation features include eDiscovery, legal hold, classification, tagging, annotations, message pathway analysis, and authenticity verification. |
| Headquarters | Vancouver, British Columbia, Canada | Milpitas, California, United States |
| Integrations | The Open Connector API connects data from any source, including proprietary and in-house communication platforms. | The Enterprise Suite edition supports archive access through Outlook, Lotus Notes, and webmail clients including OWA or DWA; the feature matrix also lists Mac and iOS archive access. |
| Purpose | Global Relay Archive captures enterprise communications, stores them in a normalized archival format, and provides secure, indexed access across their lifecycle. | Enterprise Email Archive stores, indexes, searches, and restores business email and attachments for compliance, retention, and eDiscovery. |
| Security | Data is encrypted in transit and at rest, and Global Relay states that customer data is stored and processed in a Canadian or U.S. data center depending on the organization’s location. | The vendor says archived messages are stored in tamper-proof binary format and describes administrator-configured access controls to limit access and reduce accidental deletion or misuse. |
| Support | Global Relay says dedicated professionals are available 24/7 for support including eDiscovery, audits, and data migrations. | The company lists customer support by email at [email protected] and by phone at 1-408-212-7755x102 in the United States. |
Plans
MessageSolution Enterprise Email Archive
- Enterprise Email Archive (Express, Suite, and Upgrade editions)Priced on request
In their own words
Global Relay Archive
Global Relay Archive has no write-up on Specifiction yet; its figures are above.
MessageSolution Enterprise Email Archive
MessageSolution Enterprise Email Archive is an email archiving and eDiscovery platform for compliance, litigation support, and storage management. It lists support for Microsoft Exchange, Exchange Online, IBM Lotus Domino, Google Mail, Novell GroupWise, and Linux/UNIX email servers. An existing journal mailbox can capture inbound and outbound messages before users can delete them. The built-in full-text search engine and database do not require a SQL server, according to the product page. Litigation tools include legal hold, classification, tagging, annotations, message pathway analysis, and authenticity verification. Deployment choices include cloud, on-premise installation behind a customer firewall, and hybrid arrangements. Archive access is listed through a browser, Outlook, Lotus Notes, OWA or DWA, and offline access; the feature matrix also lists Mac and iOS access. Administrators can configure retention, filtering, storage, and stubbing policies and review activity reports. The vendor says compression and single instance storage reduce email storage by an average of more than 75%. Pricing is on request, with a maintenance minimum of 600 USD per year. Nonstandard or modified email server environments may require weeks or months of customization and engineering fees.