MessageSolution Enterprise Email Archive

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Spec score 7.7 #9 of 27 in Email Archiving Software

What it is

MessageSolution Enterprise Email Archive is an email archiving and eDiscovery platform for compliance, litigation support, and storage management. It lists support for Microsoft Exchange, Exchange Online, IBM Lotus Domino, Google Mail, Novell GroupWise, and Linux/UNIX email servers. An existing journal mailbox can capture inbound and outbound messages before users can delete them. The built-in full-text search engine and database do not require a SQL server, according to the product page. Litigation tools include legal hold, classification, tagging, annotations, message pathway analysis, and authenticity verification. Deployment choices include cloud, on-premise installation behind a customer firewall, and hybrid arrangements. Archive access is listed through a browser, Outlook, Lotus Notes, OWA or DWA, and offline access; the feature matrix also lists Mac and iOS access. Administrators can configure retention, filtering, storage, and stubbing policies and review activity reports. The vendor says compression and single instance storage reduce email storage by an average of more than 75%. Pricing is on request, with a maintenance minimum of 600 USD per year. Nonstandard or modified email server environments may require weeks or months of customization and engineering fees.

Spec sheet

Purpose: Enterprise Email Archive stores, indexes, searches, and restores business email and attachments for compliance, retention, and eDiscovery.Read 4 Oct 2026 · messagesolution.com
Deployment: The maker describes cloud, enterprise on-premises, and hybrid deployments; its compliance page says the software can be installed behind the customer's network firewalls.Read 4 Oct 2026 · messagesolution.com
Integrations: The Enterprise Suite edition supports archive access through Outlook, Lotus Notes, and webmail clients including OWA or DWA; the feature matrix also lists Mac and iOS archive access.Read 4 Oct 2026 · messagesolution.com
Security: The vendor says archived messages are stored in tamper-proof binary format and describes administrator-configured access controls to limit access and reduce accidental deletion or misuse.Read 3 Oct 2026 · messagesolution.com
Support: The company lists customer support by email at [email protected] and by phone at 1-408-212-7755x102 in the United States.Read 3 Oct 2026 · messagesolution.com
Headquarters: Milpitas, California, United StatesRead 28 Sep 2026 · messagesolution.com
Access and integrations: The Enterprise Suite supports archive access through a browser, Outlook, Lotus Notes, OWA or DWA, and offline access; the edition chart also lists Mac and iOS archive access.Read 3 Oct 2026 · messagesolution.com
Archiving capture: The product can archive email in real time through a mail server’s existing journal mailbox before users can delete messages.Read 3 Oct 2026 · messagesolution.com
Capture: For compliance archiving, the product can capture inbound and outbound email from an existing journal mailbox before users can delete it.Read 4 Oct 2026 · messagesolution.com
Company background: A MessageSolution anniversary page says the company was founded in 2004 and is headquartered in Silicon Valley, California.Read 4 Oct 2026 · messagesolution.com
eDiscovery: Litigation features include eDiscovery, legal hold, classification, tagging, annotations, message pathway analysis, and authenticity verification.Read 4 Oct 2026 · messagesolution.com
Email systems: The product page lists support for Microsoft Exchange, Microsoft 365 Exchange Online, IBM Lotus Domino, Google Mail, Novell GroupWise, and Linux/UNIX-based mail servers.Read 4 Oct 2026 · messagesolution.com
Intended customers: The product editions page positions the Suite for enterprises and describes Compliance Express and Professional editions as options favored by small and medium businesses.Read 4 Oct 2026 · messagesolution.com
Limits: MessageSolution says nonstandard or modified email server environments may require customization that can take weeks or months and may incur engineering fees.Read 3 Oct 2026 · messagesolution.com
Policies and audits: Administrators can define retention, filtering, storage, and stubbing policies and review reports on searches, archive access, and archiving activity.Read 3 Oct 2026 · messagesolution.com
Search: A built-in index and search engine indexes email subjects, bodies, attachments, and compliance metadata for rapid retrieval.Read 4 Oct 2026 · messagesolution.com
Security controls: The archive uses role-based access controls and stores archived messages in a tamper-proof binary format, with back-end storage hidden from non-administrator users.Read 4 Oct 2026 · messagesolution.com
Storage reduction: MessageSolution says compression and single instance storage reduce email storage volumes by an average of more than 75%.Read 4 Oct 2026 · messagesolution.com
Support terms: The pricing document says support is free for two months after purchase without a maintenance plan; afterward, a basic support package costs $200 and includes three technical support emails and one 30-minute phone session.Read 4 Oct 2026 · messagesolution.com

Plans and prices

Enterprise Email Archive (Express, Suite, and Upgrade editions) Priced on request Quote based on organization size · maintenance minimum $600 per year Read 4 Oct 2026 · messagesolution.com

Every MessageSolution Enterprise Email Archive plan and price →

Strong points and limits

Strong points

Captures journaled inbound and outbound messages.
Includes legal hold and eDiscovery tools.
Cloud, on-premise, and hybrid deployment options.
Built-in search does not require SQL server.

Limits

Pricing is available only on request.
Maintenance has a 600 USD annual minimum.
Modified email environments may need lengthy customization.
Customization may incur engineering fees.

Who it suits

The archive is aimed at enterprise and SME/SMB customers with compliance, litigation, or storage needs. Integrators, resellers, and hosting partners are also identified as audiences.

Verdict

MessageSolution combines journal capture, archive search, retention controls, and litigation tools across several deployment options. Account for quote-based pricing and possible customization needs for nonstandard mail systems.