Jatheon Cloud vs MessageSolution Enterprise Email Archive
Jatheon Cloud
jatheon.comMessageSolution Enterprise Email Archive
messagesolution.comSide by side
| Figure | Jatheon Cloud | MessageSolution Enterprise Email Archive |
|---|---|---|
| Price from | $60/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 11 | 1 |
| Spec score · Email Archiving Software | 8.5 (#3) | 7.7 (#9) |
| eDiscovery | Features include legal holds, redaction, cases, OCR, audit trails and exports in court-accepted formats. | Litigation features include eDiscovery, legal hold, classification, tagging, annotations, message pathway analysis, and authenticity verification. |
| Headquarters | Jatheon is headquartered in Toronto, Canada. | Milpitas, California, United States |
| Integrations | Documented capture environments include Microsoft Exchange, Microsoft 365, Google Workspace, HCL Notes, GroupWise, Bloomberg, Teams, Zoom, WhatsApp, social networks and SharePoint. | The Enterprise Suite edition supports archive access through Outlook, Lotus Notes, and webmail clients including OWA or DWA; the feature matrix also lists Mac and iOS archive access. |
| Purpose | Jatheon Cloud is an all-in-one archiving and compliance platform for unified communications data, audits, ediscovery and AI-ready data. | Enterprise Email Archive stores, indexes, searches, and restores business email and attachments for compliance, retention, and eDiscovery. |
| Search | Search supports natural-language AI queries plus Boolean, wildcard, proximity and fuzzy operators. | A built-in index and search engine indexes email subjects, bodies, attachments, and compliance metadata for rapid retrieval. |
| Security controls | The service uses AWS infrastructure, encryption in transit and at rest, single sign-on, 2FA, geofencing and multi-zone redundancy. | The archive uses role-based access controls and stores archived messages in a tamper-proof binary format, with back-end storage hidden from non-administrator users. |
| Support | Contract terms promise telephone, email and chat support 24/7/365 with target response times from one hour for outages to two business days for routine requests. | The company lists customer support by email at [email protected] and by phone at 1-408-212-7755x102 in the United States. |
Plans
Jatheon Cloud
- Jatheon Cloud Archive – Google Chat (1-month contract)$60 a month
- Jatheon Cloud Archive – Bloomberg (1-month contract)$110 a month
- Jatheon Cloud Archive – MS Teams (1-month contract)$110 a month
- Jatheon Cloud Archive – Zoom (1-month contract)$110 a month
- Jatheon Cloud Archive – Email (1-month contract)$120 a month
- Jatheon Cloud Archive – SMS (1-month contract)$200 a month
- Jatheon Cloud Archive – WeChat (1-month contract)$600 a month
- Jatheon Cloud Archive – WhatsApp (1-month contract)$600 a month
- Jatheon Cloud Archive – Social Media (1-month contract)$800 a month
- Jatheon CloudPriced on request
MessageSolution Enterprise Email Archive
- Enterprise Email Archive (Express, Suite, and Upgrade editions)Priced on request
In their own words
Jatheon Cloud
Jatheon Cloud is a cloud platform for archiving communications data, supporting compliance work, audits and eDiscovery. It captures email, social media, text messages, collaboration tools and websites. Its AI capabilities include classification, transcription, review workflows, sentiment analysis, search and risk detection. eDiscovery tools include legal hold, redaction, audit trails, cases, OCR and exports to PST, EML, PDF, CSV and HTML; search supports Boolean, wildcard, proximity and fuzzy operators. Email sources include Gmail, Microsoft Exchange, HCL Notes, GroupWise and Bloomberg. Collaboration integrations include Zoom, Microsoft Teams, Slack, Google Chat, Google Drive, OneDrive and SharePoint. The platform supports requirements associated with HIPAA, GDPR, FOIA, FERPA, SEC 17a-4, FINRA, SOX, GLBA and CCPA. Security measures include encryption in transit and at rest, single sign-on, two-factor authentication, geofencing and multi-zone redundancy on AWS. Hosting offers data residency options in the United States, Canada, United Kingdom and Australia. Jatheon provides 24/7 engineering support, monitoring and automated migration from legacy and competitor systems with zero downtime. Pricing is available on request.
MessageSolution Enterprise Email Archive
MessageSolution Enterprise Email Archive is an email archiving and eDiscovery platform for compliance, litigation support, and storage management. It lists support for Microsoft Exchange, Exchange Online, IBM Lotus Domino, Google Mail, Novell GroupWise, and Linux/UNIX email servers. An existing journal mailbox can capture inbound and outbound messages before users can delete them. The built-in full-text search engine and database do not require a SQL server, according to the product page. Litigation tools include legal hold, classification, tagging, annotations, message pathway analysis, and authenticity verification. Deployment choices include cloud, on-premise installation behind a customer firewall, and hybrid arrangements. Archive access is listed through a browser, Outlook, Lotus Notes, OWA or DWA, and offline access; the feature matrix also lists Mac and iOS access. Administrators can configure retention, filtering, storage, and stubbing policies and review activity reports. The vendor says compression and single instance storage reduce email storage by an average of more than 75%. Pricing is on request, with a maintenance minimum of 600 USD per year. Nonstandard or modified email server environments may require weeks or months of customization and engineering fees.