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SPECIFICTION
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Global Relay Archive

globalrelay.com

WebAPI

Spec sheet

Purpose
Global Relay Archive captures enterprise communications, stores them in a normalized archival format, and provides secure, indexed access across their lifecycle.Read 4 Oct 2026 · globalrelay.com
Audience
Global Relay describes serving financial firms and other regulated organizations, including asset management, insurance, energy, government, and public companies.Read 4 Oct 2026 · globalrelay.com
Integrations
The Open Connector API connects data from any source, including proprietary and in-house communication platforms.Read 4 Oct 2026 · globalrelay.com
Security
Data is encrypted in transit and at rest, and Global Relay states that customer data is stored and processed in a Canadian or U.S. data center depending on the organization’s location.Read 4 Oct 2026 · globalrelay.com
Support
Global Relay says dedicated professionals are available 24/7 for support including eDiscovery, audits, and data migrations.Read 4 Oct 2026 · globalrelay.com
Headquarters
Vancouver, British Columbia, CanadaRead 28 Sep 2026 · globalrelay.com
Founded
1999Read 28 Sep 2026 · globalrelay.com
Access controls
Role-based permissions and ring-fenced Compliance, Legal, HR, and IT workspaces support access control and internal privacy controls.Read 4 Oct 2026 · globalrelay.com
Capture
It captures email, messaging, collaboration, mobile, and voice communications directly from enterprise systems without relying on end users.Read 4 Oct 2026 · globalrelay.com
Certifications
Global Relay lists SOC 2 Type II and ISO 27001 among its security certifications and standards.Read 4 Oct 2026 · globalrelay.com
eDiscovery
Search includes Boolean logic, advanced operators, metadata filters, custodian profiles, archive-wide search, and legal holds.Read 4 Oct 2026 · globalrelay.com
Preservation
Each communication is preserved once as a single authoritative record, with continuous integrity checks.Read 4 Oct 2026 · globalrelay.com
Private infrastructure
The archive runs on Global Relay private infrastructure and is designed for regulated data without reliance on shared public cloud environments.Read 4 Oct 2026 · globalrelay.com
Retention
Retention schedules can be applied across jurisdictions, entities, and business units, with support for defensible disposition.Read 4 Oct 2026 · globalrelay.com
Surveillance
AI surveillance analyzes archived communications for risk and provides alerts managed through dashboards, reporting, and an audit trail.Read 4 Oct 2026 · globalrelay.com
Use cases
The archive supports recordkeeping, eDiscovery, surveillance, and reporting.Read 4 Oct 2026 · globalrelay.com
Voice languages
Voice transcription includes automatic language detection and translation across 140+ languages.Read 4 Oct 2026 · globalrelay.com

Plans and prices

Global Relay Archive Priced on request Contact sales for pricing · Designed for enterprise-scale recordkeeping Read 4 Oct 2026 · globalrelay.com

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