GLPI vs Lansweeper
GLPI
glpi-project.orgLansweeper
lansweeper.comSide by side
| Figure | GLPI | Lansweeper |
|---|---|---|
| Price from | €19/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 13 | 8 |
| Spec score · IT Asset Management Software | 9.3 (#2) | 9.5 (#1) |
| Spec score · IT Asset Discovery Software | 9.0 (#1) | 9.0 (#2) |
| Spec score · IT SLA Management Software | 9.1 (#4) | 9.1 (#7) |
| Spec score · IT Help Desk Software | 9.1 (#5) | 9.1 (#10) |
| API | GLPI provides a legacy REST API, a newer high-level API with OAuth2 grants, Swagger documentation and a GraphQL wrapper. | The platform offers a GraphQL API and webhooks, with full API access included in Enterprise and limited API features in Starter and Pro. |
| Free plan | Yes | Yes |
| Integrations | Official integrations include Azure/Entra ID, Google SSO, GLPI Inventory and webhooks. | The integrations directory lists products including Jira Service Management, HaloITSM, Datadog, and Acronis; Starter is limited to Service Desk ticket enrichment integrations. |
| Inventory | The feature set inventories computers, monitors, software, network equipment, data-center equipment, PDUs, cables, SIM cards and consumables. | Inventory capabilities include data federation, normalization, asset classification, cleanup rules, dashboards, and dynamically generated diagrams. |
| Purpose | GLPI is an IT management platform with helpdesk, asset inventory, and service management features. | Lansweeper describes its platform as Cyber Asset Intelligence software that gives organizations visibility and control over their technology environments. |
| Security controls | Cloud infrastructure uses OVH anti-DDoS firewalls, HTTPS-only access, VPN-authenticated maintenance, daily backups and 30-day retention. | Lansweeper says its cloud platform uses TLS encryption in transit, AES-256 encryption at rest, encrypted credential storage, and logical separation of customer data. |
| Support | The download page says partners can provide configuration and customization support plus L1 and L2 support. | The Free plan includes community support, while Starter, Pro, and Enterprise list tier-specific support; Enterprise also includes a customer success manager. |
| Trial | The public-cloud offer has a 45-day trial with no obligation and no credit card required. | The pricing page offers 14 days of access to all features without requiring a credit card. |
Plans
GLPI
- Public Cloud€19 a month
- Private Cloud€21 a month
- CustomPrice not published
- GLPI Network Basic€100 a month
- Self-hosted Basic€100 a month
- GLPI Network Standard€300 a month
- Self-hosted Standard€300 a month
- GLPI Network Advanced€1,000 a month
- Self-hosted Advanced€1,000 a month
- GLPI Network Enterprise€4,500 a month
Lansweeper
- Free TrialPrice not published
- Free TrialPriced on request
- Starter$199 a month
- Pro$379 a month
- EnterprisePriced on request
- FreeFree
- ProPrice not published
- StarterPrice not published
In their own words
GLPI
GLPI is an IT management platform for helpdesk tickets, asset inventory, and service management. Users can create incident or request tickets and assign them to a group, profile, or individual. Its service workflows include problem and change management, planning, recurring tickets, statistics, and custom forms. Asset records cover hardware, software and licenses, network equipment, certificates, domains, clusters, and databases. Other tools include project workflows with Gantt or Kanban views, a knowledge base, reservations, reports, and saved searches. GLPI offers eight profile types and standard or self-service interfaces; its self-service interface is free for end users. Organizations can choose cloud or on-premise deployment. The public-cloud offer has a 45-day trial without obligation or a credit card. Public Cloud costs €19 a month per IT agent, with one billed agent minimum; Private Cloud costs €21 a month per agent and requires at least 25 billed agents. The FAQ says on-premise GLPI has no licensing fees or limit on users or technicians.
Lansweeper
Lansweeper is Cyber Asset Intelligence software for organizations seeking visibility into their technology environments. It discovers IT, operational technology, cloud, and virtual assets, including unmanaged and rogue assets. Discovery can be agentless, with an IT Agent available for situations such as work-from-home environments. Inventory tools include data federation, normalization, classification, cleanup rules, dashboards, and generated diagrams. Lansweeper also provides vulnerability insights and flags software or assets that are at or approaching end of life. The platform offers a GraphQL API, webhooks, marketplace integrations, and a Flow Builder for custom workflows. Starter limits integrations to Service Desk ticket enrichment and has limited API features; Pro and Enterprise include marketplace apps, while full API access is in Enterprise. Lansweeper offers cloud-first Lansweeper Sites and on-premise Lansweeper Classic. Its cloud service uses TLS in transit, AES-256 at rest, encrypted credential storage, and logical customer-data separation. The free plan covers up to 100 assets. A 14-day trial provides access to all features without a credit card. Starter costs $199 a month billed annually; Pro costs $379 a month billed annually.