GLPI vs rxInventory

GLPI is an IT management platform for helpdesk tickets, asset inventory, and service management. Users can create incident or request tickets and assign them to a group, profile, or individual. Its service workflows include problem and change management, planning, recurring tickets, statistics, and custom forms. Asset records cover hardware, software and licenses, network equipment, certificates, domains, clusters, and databases. Other tools include project workflows with Gantt or Kanban views, a knowledge base, reservations, reports, and saved searches. GLPI offers eight profile types and standard or self-service interfaces; its self-service interface is free for end users. Organizations can choose cloud or on-premise deployment. The public-cloud offer has a 45-day trial without obligation or a credit card. Public Cloud costs €19 a month per IT agent, with one billed agent minimum; Private Cloud costs €21 a month per agent and requires at least 25 billed agents. The FAQ says on-premise GLPI has no licensing fees or limit on users or technicians.

rxInventory is an on-premises tool for discovering and tracking network computers, other devices, and manually recorded fixed assets. Scheduled scans update inventory in the background without requiring Windows client software across the network. Linux and macOS computers can be scanned when SSH is enabled. A Visual Basic-like scripting language can collect registry values and file information or run WMI, SNMP, and SSH requests. Supported databases include Microsoft Access, Microsoft SQL Server, Oracle Database, MySQL/MariaDB, and PostgreSQL. License records can include purchase dates, expiration, and prices; reports can analyze asset data, export to Microsoft Excel, or query SQL views. The product shows when hardware and software changes occurred, and user information can be excluded from storage. The free Basic plan covers up to 20 clients with full functionality and support, but those clients cannot be combined with a purchased license. Professional licenses are listed at tiered per-client prices from 5.00 € once, excluding VAT; Enterprise is 4999.00 EUR once, also excluding VAT.