GLPI vs xAssets ITAM
GLPI
glpi-project.org
xAssets ITAM
xassets.comSide by side
| Figure | GLPI | xAssets ITAM |
|---|---|---|
| Price from | €19/mo | $60/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 13 | 4 |
| Spec score · IT Asset Management Software | 9.3 (#2) | 9.1 (#6) |
| Spec score · IT Asset Management - Enterprise Software | 9.1 (#1) | 8.4 (#7) |
| API | GLPI provides a legacy REST API, a newer high-level API with OAuth2 grants, Swagger documentation and a GraphQL wrapper. | The xAssets API provides programmatic access to all functions and supports integration with ERP, SaaS, PaaS, legacy and cloud systems. |
| Free plan | Yes | Yes |
| Integrations | Official integrations include Azure/Entra ID, Google SSO, GLPI Inventory and webhooks. | Built-in connectors include Active Directory, Microsoft SCCM, Microsoft Intune, JAMF, Azure AD, Azure Cloud, AWS Cloud, Google Cloud, JIRA Service Desk and OKTA. |
| Support | The download page says partners can provide configuration and customization support plus L1 and L2 support. | Customers receive direct access to highly trained product specialists and proactive consultative support throughout the product lifecycle. |
Plans
GLPI
- Public Cloud€19 a month
- Private Cloud€21 a month
- CustomPrice not published
- GLPI Network Basic€100 a month
- Self-hosted Basic€100 a month
- GLPI Network Standard€300 a month
- Self-hosted Standard€300 a month
- GLPI Network Advanced€1,000 a month
- Self-hosted Advanced€1,000 a month
- GLPI Network Enterprise€4,500 a month
xAssets ITAM
- Express EditionFree
- Express Edition (additional user)$60 a month
- Enterprise EditionPriced on request
- Professional EditionPriced on request
In their own words
GLPI
GLPI is an IT management platform for helpdesk tickets, asset inventory, and service management. Users can create incident or request tickets and assign them to a group, profile, or individual. Its service workflows include problem and change management, planning, recurring tickets, statistics, and custom forms. Asset records cover hardware, software and licenses, network equipment, certificates, domains, clusters, and databases. Other tools include project workflows with Gantt or Kanban views, a knowledge base, reservations, reports, and saved searches. GLPI offers eight profile types and standard or self-service interfaces; its self-service interface is free for end users. Organizations can choose cloud or on-premise deployment. The public-cloud offer has a 45-day trial without obligation or a credit card. Public Cloud costs €19 a month per IT agent, with one billed agent minimum; Private Cloud costs €21 a month per agent and requires at least 25 billed agents. The FAQ says on-premise GLPI has no licensing fees or limit on users or technicians.
xAssets ITAM
xAssets ITAM manages IT assets across licensing, procurement, maintenance, and disposal. Discovery can use the PC Analyser agent or agentless methods including WMI, SSH, and SNMP. Built-in connectors cover Active Directory, Microsoft SCCM and Intune, JAMF, Azure services, AWS, Google Cloud, JIRA Service Desk, and OKTA. Its API provides programmatic access to functions and supports connections to ERP, SaaS, PaaS, legacy, and cloud systems; it can process complex data for import and export to CSV, Excel, or PDF. The hybrid product is listed for web, Windows, self-hosted, and API use. The free IT asset-management instance has no time limit and allows one user, 100 endpoints, and 1,000 total assets, with optional network discovery and SSO. That free instance excludes Intune, SCCM, procurement, contracts, barcoding, configuration, and workflow. The Express Edition additional-user plan costs $60 a month. xAssets was founded in 2001 and is headquartered in the United Kingdom.