Goodfeedback vs ReviewTrackers
Goodfeedback
goodfeedback.orgReviewTrackers
reviewtrackers.comSide by side
| Figure | Goodfeedback | ReviewTrackers |
|---|---|---|
| Price from | €19/mo | $89/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Online Reputation Management Software | 8.8 (#3) | 8.6 (#11) |
| Spec score · Review Management Software | 8.4 (#39) | 9.2 (#4) |
| Founded | GoodFeedback says it was founded in 2025. | The company was founded in 2012 and launched its web product in January 2013. |
| Free plan | No | No |
| Integrations | The documentation identifies Google Business Profile, Tripadvisor, Trustpilot and Yelp as integrations used to sync reviews or direct customers. | Documented integrations include Google Business Profile, Facebook, Brandwatch, Hootsuite, OpenTable and Zapier. |
| Monitoring alerts | Yes | Yes |
| AI response assistance | Yes | Yes |
| Review sources | Google Maps,Tripadvisor,Trustpilot,Yelp,custom links | Google,Facebook,Yelp,Tripadvisor,Healthgrades,Vitals,and 100+ additional sources |
| Support | Support is available by email and live chat; chat hours are listed as 9 AM–6 PM PST, and Business customers are stated to have 24/7 urgent support access. | The company provides a support portal and ticket filing for technical issues, with phone contacts listed for several regions. |
| What it does | GoodFeedback is an AI review-management service that collects customer feedback, routes customers to review sites or private forms, analyzes sentiment, and helps businesses respond. | ReviewTrackers is reputation and customer-review software that aggregates reviews, supports responses and review requests, and analyzes customer feedback. |
Plans
Goodfeedback
- Free TrialFree
- Starter€19 a month
- Professional€49 a month
- Business€129 a month
ReviewTrackers
- Customizable Reputation Management Experience$89 a month
- Data OnlyPriced on request
- EssentialPriced on request
- StarterPriced on request
In their own words
Goodfeedback
Goodfeedback is an AI-powered review-management platform for businesses of different sizes. It creates branded QR codes and links that send satisfied customers to review sites while routing unhappy customers to private feedback forms. Supported sources include Google Maps, Tripadvisor, Trustpilot, Yelp, and custom links; documented syncing covers Google My Business, Tripadvisor, Trustpilot, and Yelp. AI can generate personalized Google-review replies automatically or with one click. A quality gate blocks inappropriate replies and flags suspicious patterns for manual review. The dashboard follows ratings, response rates, and review trends across locations and exports PDF reports. Monitoring alerts are available, and the service runs on the web and through an API. Plans include Starter at €19 a month, Professional at €49 a month, and Business from €129 a month, plus a seven-day trial without a credit card. Business supports up to 20 locations and 3,000 monthly AI replies.
ReviewTrackers
ReviewTrackers is a paid reputation-management service for businesses monitoring customer feedback and improving customer experiences. It gathers reviews from Google, Facebook, Yelp, Tripadvisor, Healthgrades, Vitals, and more than 100 additional sources. Businesses can request reviews by email and SMS, receive monitoring alerts, use AI response assistance, and publish review display widgets. Starter includes alerts, dashboards, review and feedback requests, review responding, and unlimited users. Essential adds experience analysis and competitor insights. Data Only combines review data from more than 100 sources for analysis in a platform chosen by the customer. Add-ons include local listings, local search rank, managed services, white label, employer brand, and App Store packages. Integrations include Google Business Profile, Apple Maps, Hootsuite, and OpenTable. The service runs on web, iOS, and Android. Pricing is on request, paid annually per location per month, with no free plan.