Grade.us vs GuestRevu
Grade.us
grade.usGuestRevu
guestrevu.comSide by side
| Figure | Grade.us | GuestRevu |
|---|---|---|
| Price from | $36.67/mo | $34.99/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Online Reputation Management Software | 8.8 (#4) | 9.1 (#1) |
| Spec score · Review Management Software | 9.0 (#11) | 9.2 (#6) |
| Founded | 2013 | 2012 |
| Free plan | No | Yes |
| Integrations | Official integrations include Google Sheets, Constant Contact, QuickBooks Online, Google Business Profile, Facebook and Zapier. | GuestRevu advertises both two-way integrations and one-way data feeds with partnered hospitality technology providers. |
| Rating on Capterra | 4.8 out of 5 from 244 reviews | 0.0 out of 5 from 0 reviews. |
| Rating on G2 | 4.6 out of 5 from 143 reviews | 0 out of 5 from 0 reviews. |
| Rating on GetApp | 4.8 out of 5 from 244 reviews | 0.0 out of 5 from 0 reviews. |
| Reporting | Reports cover review counts, ratings, funnel conversions, campaign opens and clicks, outreach activity and sentiment word clouds. | Reports can be filtered by guest type, department, location, date range and other segments. |
| Review monitoring | The service monitors Google, Facebook and more than 100 industry-specific review sites, with alerts and response tools. | The reputation product collects reviews from more than 40 review sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. |
| What it does | Grade.us is a hosted review-management platform aimed at marketers, agencies, brands and enterprises. | GuestRevu is a SaaS platform for hospitality businesses that combines guest surveys, online reputation management and guest-feedback analytics. |
Plans
Grade.us
- Small Business$99 a month
- Multi Location$60 a month
- AgencyPrice not published
- White Label Premium$440 a year
- White Label Premium dashboard add-on$440 a year
In their own words
GuestRevu
GuestRevu provides guest feedback and online reputation management for hospitality businesses. Its web service offers customizable surveys before, during, and after a stay, with responses collected through email, QR codes, in-room tablets, or live links. The reputation product gathers reviews from more than 40 sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. AI can draft review replies for users to approve or edit, and summarize large volumes of feedback into themes and insights. GuestRevu describes one-way and two-way partner integrations for data sharing and automation; examples include Cloudbeds, Guestline Rezlynx, Mews, and StayNTouch. Its Tripadvisor integration lets guests publish reviews from a survey without logging in or being a member. Support is available by phone, email, or online chat. GuestRevu says it protects data with encryption, access controls, secure infrastructure and monitoring, and internal procedures. Its privacy policy says it primarily hosts on AWS, with its main production environment in the UK and selected supporting workloads in South Africa. The service has a free plan; CORE is $34.99 a month, billed per property.