Grade.us vs ReviewTrackers
Grade.us
grade.usReviewTrackers
reviewtrackers.comSide by side
| Figure | Grade.us | ReviewTrackers |
|---|---|---|
| Price from | $36.67/mo | $89/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Salon Reputation Management Software | 8.8 (#1) | 8.6 (#5) |
| Spec score · Local Marketing Software | 8.8 (#1) | 8.5 (#5) |
| Spec score · Restaurant Review Management Software | 8.8 (#1) | 8.4 (#6) |
| Spec score · Online Reputation Management Software | 8.8 (#4) | 8.6 (#11) |
| Spec score · Review Management Software | 9.0 (#11) | 9.2 (#4) |
| API authentication | The API documentation specifies API-key authorization and user/profile create, update, delete and listing operations. | The observed API uses HTTP Basic authentication and exposes a credential-exchange endpoint at /auth. |
| Founded | 2013 | The company was founded in 2012 and launched its web product in January 2013. |
| Free plan | No | No |
| Integrations | Official integrations include Google Sheets, Constant Contact, QuickBooks Online, Google Business Profile, Facebook and Zapier. | Documented integrations include Google Business Profile, Facebook, Brandwatch, Hootsuite, OpenTable and Zapier. |
| Limit: service guarantees | The terms disclaim uninterrupted service and state that paid fees are nonrefundable and data may be deleted after cancellation. | The master agreement disclaims guarantees that the service will be uninterrupted, error-free, accurate or complete and says not every online review will be found. |
| Praise: support | G2 and TrustRadius reviewers frequently describe customer support as responsive and helpful during setup and troubleshooting. | GetApp reports that users commonly describe support as responsive, knowledgeable, friendly and effective at resolving issues. |
| Public API | Grade.us API v4 documents REST endpoints for users, profiles, links, reviews and recipients. | The API can download review data, synchronize CRM, POS and reporting systems, automate responses and support custom applications. |
| Rating on G2 | 4.6 out of 5 from 143 reviews | 4.6 out of 5 from 161 reviews |
| Rating on GetApp | 4.8 out of 5 from 244 reviews | 4.7 out of 5 from 172 reviews |
| Rating on TrustRadius | 8.9 out of 10 from 5 reviews | 8 out of 10 from 32 reviews and ratings |
| Request channels | email_and_sms | email_and_sms |
| Review monitoring | The service monitors Google, Facebook and more than 100 industry-specific review sites, with alerts and response tools. | Users can centralize review data, receive alerts and monitor reputation performance across locations. |
| Monitoring alerts | Yes | Yes |
| Review sources | Google,Facebook,and 100+ industry-specific review sites | Google,Facebook,Yelp,Tripadvisor,Healthgrades,Vitals,and 100+ additional sources |
Plans
Grade.us
- Small Business$99 a month
- Multi Location$60 a month
- AgencyPrice not published
- White Label Premium$440 a year
- White Label Premium dashboard add-on$440 a year
ReviewTrackers
- Customizable Reputation Management Experience$89 a month
- Data OnlyPriced on request
- EssentialPriced on request
- StarterPriced on request
In their own words
ReviewTrackers
ReviewTrackers is a paid reputation-management service for businesses monitoring customer feedback and improving customer experiences. It gathers reviews from Google, Facebook, Yelp, Tripadvisor, Healthgrades, Vitals, and more than 100 additional sources. Businesses can request reviews by email and SMS, receive monitoring alerts, use AI response assistance, and publish review display widgets. Starter includes alerts, dashboards, review and feedback requests, review responding, and unlimited users. Essential adds experience analysis and competitor insights. Data Only combines review data from more than 100 sources for analysis in a platform chosen by the customer. Add-ons include local listings, local search rank, managed services, white label, employer brand, and App Store packages. Integrations include Google Business Profile, Apple Maps, Hootsuite, and OpenTable. The service runs on web, iOS, and Android. Pricing is on request, paid annually per location per month, with no free plan.