Grade.us vs Superchat
Grade.us
grade.usSuperchat
superchat.comSide by side
| Figure | Grade.us | Superchat |
|---|---|---|
| Price from | $36.67/mo | €89/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 5 | 6 |
| Spec score · Review Management Software | 9.0 (#11) | 9.3 (#2) |
| API authentication | The API documentation specifies API-key authorization and user/profile create, update, delete and listing operations. | API calls use an X-API-KEY header over HTTPS, and the documented token currently has global read and write scope. |
| Founded | 2013 | 2020 |
| Free plan | No | Yes |
| Integrations | Official integrations include Google Sheets, Constant Contact, QuickBooks Online, Google Business Profile, Facebook and Zapier. | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. |
| Rating on Capterra | 4.8 out of 5 from 244 reviews | 4.8 out of 5 from 316 reviews |
| Rating on G2 | 4.6 out of 5 from 143 reviews | 4.6 out of 5 from 121 reviews |
| Rating on GetApp | 4.8 out of 5 from 244 reviews | 4.8 out of 5 from 316 reviews |
| Rating on Trustpilot | 2.9 out of 5 from 2 reviews | 4.5 out of 5 from 613 reviews |
| Request channels | email_and_sms | multichannel |
| Monitoring alerts | Yes | Yes |
| Review sources | Google,Facebook,and 100+ industry-specific review sites | Google,ProvenExpert,Trustpilot,and custom links |
| What it does | Grade.us is a hosted review-management platform aimed at marketers, agencies, brands and enterprises. | Superchat is AI-powered business communication software that centralizes customer messages and automates responses across channels. |
Plans
Grade.us
- Small Business$99 a month
- Multi Location$60 a month
- AgencyPrice not published
- White Label Premium$440 a year
- White Label Premium dashboard add-on$440 a year
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
In their own words
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.