Grade.us vs Swell
Grade.us
grade.usSwell
swellcx.comSide by side
| Figure | Grade.us | Swell |
|---|---|---|
| Price from | $36.67/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · Review Generation Software | 8.8 (#1) | 7.7 (#18) |
| Spec score · Review Management Software | 9.0 (#11) | 8.3 (#41) |
| Founded | 2013 | 2016 |
| Integrations | Official integrations include Google Sheets, Constant Contact, QuickBooks Online, Google Business Profile, Facebook and Zapier. | Swell lists integrations including Dentrix, OpenDental, athenahealth, eClinicalWorks, NexHealth, Zapier, HubSpot, and Salesforce. |
| Request channels | email_and_sms | email_and_sms |
| Monitoring alerts | Yes | Yes |
| Review sources | Google,Facebook,and 100+ industry-specific review sites | Google,Healthgrades,Facebook |
| Review display widgets | Yes | Yes |
Plans
Grade.us
- Small Business$99 a month
- Multi Location$60 a month
- AgencyPrice not published
- White Label Premium$440 a year
- White Label Premium dashboard add-on$440 a year
Swell
- Employee Experience InsightsPriced on request
- Online Reputation ManagementPriced on request
- Patient Experience InsightsPriced on request
In their own words
Swell
Swell provides reputation management, patient experience insights and employee feedback tools for multi-location healthcare groups, including DSOs, MSOs and specialty care groups. It automates review invitations, monitors reviews from Google, Healthgrades and Facebook, and prepares on-brand response drafts for one-click approval. Teams can send automated patient surveys, including Net Promoter Score surveys, as well as anonymous employee surveys and employee Net Promoter Score prompts. Low scores, detractor surveys and high-risk mentions can become tickets assigned to clinic or regional managers. Swell lists integrations with healthcare systems and services including Dentrix, OpenDental, athenahealth, eClinicalWorks, NexHealth, Zapier, HubSpot and Salesforce. Its homepage says it connects to more than 100 EHR and practice management systems and monitors sync health in real time. The platform includes review widgets, monitoring alerts and AI response assistance. Swell says it is HIPAA compliant and SOC 2 Type II certified. Pricing is on request, with no free plan; a free trial follows a consultation, with no duration stated. Listed plans are priced per location and include 3,000 monthly text messages and unlimited users.