Graivy ServThru vs Solink Drive-Thru AI
Graivy ServThru
graivy.comSolink Drive-Thru AI
solink.comSide by side
| Figure | Graivy ServThru | Solink Drive-Thru AI |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 1 | 0 |
| Spec score · Restaurant Drive-Thru Software | 7.6 (#4) | 7.3 (#12) |
| Headquarters | Graivy lists its headquarters at 35 John Street, Suite 2E204, Toronto, Ontario, M5V 3G6. | Ottawa, Ontario, Canada |
| Integrations | ServThru integrates with existing POS systems and drive-thru hardware, including legacy systems and newer technology. | Solink lists more than 375 business-tool integrations, including POS, access control, labour, and drive-thru timers; its listed timer integrations include Acrelec Qtimer. |
| Intended customers | Graivy describes its solutions as built for the quick-service restaurant industry. | The launch announcement describes Drive-Thru AI as an extension of Solink’s platform for quick-service restaurant operators, including multi-site operations. |
| Product | ServThru is a touchless, voice-driven assistant that takes drive-thru orders. | Solink Drive-Thru AI uses existing cameras to track vehicles across the drive-thru journey and flag drive-offs, pull-forwards, and service delays. |
| Purpose | ServThru is a touchless, voice-driven assistant that takes drive-thru orders for quick-service restaurants. | Solink Drive-Thru AI gives quick-service restaurants real-time performance monitoring across the drive-thru journey using existing cameras. |
| Security | The ServThru page says the restaurant team manages payment and describes the transaction as secure; it does not specify a security certification. | Solink says cloud data is encrypted in transit and at rest, user accounts support MFA and SSO, and recording appliances operate behind customer-managed firewalls without required inbound ports. |
| Support | Graivy says it helps ensure the product runs smoothly during setup and offers a demo with a path to a pilot. | Solink says technical support by phone and live chat is available 24/7 and that it provides onboarding and ongoing support to every site. |
Plans
In their own words
Graivy ServThru
Graivy ServThru is a web-based, voice-driven assistant for taking drive-thru orders at quick-service restaurants. It handles simple orders and customizations, then sends confirmed orders to the restaurant’s POS in real time so kitchen preparation can begin. Restaurant staff take over for payment and the final handoff. ServThru works with existing POS systems and drive-thru hardware, including legacy equipment and newer technology. Restaurants can update menus for promotions, seasonal changes, and limited-time offers. The system monitors orders as they happen, alerts staff when human judgment is needed, and provides real-time insights into order trends and peak times. Graivy describes ServThru as suitable for an individual restaurant or a chain, with scaling from one location to 100. The company says the staff-managed transaction is secure but does not name a certification or compliance standard. Graivy is headquartered in Toronto, Ontario, Canada, and focuses on the quick-service restaurant industry. Pricing is on request; prospective customers can request a demo and a path to a pilot.
Solink Drive-Thru AI
Solink Drive-Thru AI gives quick-service restaurants real-time monitoring across the drive-thru using existing cameras. Configurable detection zones can follow vehicles from lane entry and queueing through the menu board, service windows, and pull-forward. It measures time from order to handoff, flags drive-offs and pull-forwards, and can help identify a station or employee slowing service. Queue depth and arrival patterns by daypart can inform staffing, while video can help teams review greetings, employee placement, and distracted staff. Solink says the system works with single-lane and merge-lane layouts without structural changes or in-ground sensors. Its web-based Service Display Monitor pairs live lane video with real-time data. Solink lists more than 375 integrations, including POS, drive-thru timers, and labour data, and offers a simplified mobile version for iOS and Android. Its AI agents can correlate video with business data and flag events for human oversight or act autonomously. Pricing is available on request.