Grateful vs Troncbox

Grateful provides direct tipping and tronc compliance services for hospitality businesses. Allocation rules can be set once and applied across shifts, team members and sites; different venues can use different rules managed from a central dashboard. Independent troncmaster oversight is intended to help schemes operate in line with HMRC requirements. Employees can view tronc earnings in the app, with a breakdown of distribution calculations, although Peer to Peer earnings are not visible on the platform. Customers can tip workers directly to their accounts without cash or business administration. STASH splits tips and tronc payments between spending and an FSCS-protected savings account, and is included with every Grateful customer at no additional cost. Tronc data can flow into payroll through API integrations including Xero, Sage and Fourth. Listed integrations and partnerships include 3SPOS, Bizimply, Deputy, Epos Now, Fourth Hospitality, Harri, Kobas, Oracle Simphony, Toast and workforce.com. Grateful is available on Android and the web. Pricing for tronc and compliance depends on the service and is available on request. Direct tipping has a small incremental transaction fee charged to the customer, with no business cost.

Troncbox is web software for hospitality businesses that calculates, reconciles, and distributes tips and service charges. Allocations can be based on equal shares, hours, points, minimum awards, or a mix of methods. Employees can use a mobile app to view how allocations are calculated, check earnings and history, and access related information. Managers have dashboards, reports, historical data, and analytics on tronc funding and allocations. Listed EPOS integrations include Square Up, Tevalis, PointOne, Lightspeed, Quadrant, and Toast. WMT says it can process payroll or work with other providers, showing wages and tronc on one payslip, and manages tronc arrangements in relation to tax, National Insurance, minimum wage, and employment requirements. The free Troncbox plan is available to WMT Troncmaster Services clients and includes online management, basic reporting, employee access and app, and digitally stored and signed tronc letters. Troncbox Plus is listed at £20 a month, billed +VAT per site, for those clients; its features are marked coming soon. WMT is regulated by the Institute of Chartered Accountants in England and Wales. Troncbox is freemium and lists a free plan.