Greetly vs iLobby (now FacilityOS VisitorOS)
Greetly
greetly.com
iLobby (now FacilityOS VisitorOS)
facilityos.comSide by side
| Figure | Greetly | iLobby (now FacilityOS VisitorOS) |
|---|---|---|
| Price from | $99/mo | $225/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 8 |
| Spec score · Visitor Management Software | 9.2 (#2) | 9.2 (#3) |
| Check-in | Guests can check in by scanning a QR code or using a tablet, and the product also supports smartphone check-in without a download or app. | The system supports digital sign-in, visitor photos, ID scanning, printed badges, host alerts, and pre-registration. |
| Founded | 2014 | VentureBeat reports that iLobby was founded in Toronto in 2013. |
| Integrations | The help center lists Slack, Microsoft Teams, Google Chat, Salesforce, Rippling, Zapier, LDAP, Azure, essensys, OfficeRnD, Google Directory, Yardi Kube, Cobot, Dropbox, Box and Google Drive integrations. | The integration directory describes an open architecture and connections spanning identity, calendars, messaging, ERP, logistics and access-control systems. |
| Intended users | The maker describes Essential as suited to smaller organizations or offices with basic check-in needs, and Pro as suited to busy or multi-location workplaces needing advanced features and customization. | The maker identifies security, EHS and compliance, facilities and operations, IT, and front-desk teams as groups that benefit from VisitorOS. |
| Praise: ease of use | Independent reviewers repeatedly describe the interface and kiosk check-in as intuitive, easy to set up and simple for visitors. | G2 reviewers repeatedly cite ease of use, simple setup and straightforward visitor check-in as strengths. |
| Praise: support | Reviewers describe customer support as responsive, knowledgeable and quick to resolve setup or operational problems. | G2 and GetApp reviewers frequently praise responsive customer support and quick issue resolution. |
| Rating on Apple App Store | 4.8 out of 5 from 82 ratings | The opened VisitorOS Mobile App page lists the app as free but does not display a numerical rating or rating count. |
| Rating on Capterra | 4.9 out of 5 from 79 reviews | 4.6 out of 5 from 128 reviews |
| Rating on G2 | 4.8 out of 5 from 21 reviews | 4.7 out of 5 from 242 reviews |
| Rating on GetApp | 4.9 out of 5 from 79 reviews | 4.6 out of 5 from 128 reviews |
| Security controls | Greetly states that data is encrypted in transit and at rest, with role-based access, SAML 2.0 SSO, audit logs and configurable retention. | The security page states that the service uses encryption, access controls, regional cloud data centers and annual penetration testing. |
| Support | The support page advertises 24/7 global support and resources including a Help Center, video library, and admin guides. | The Help Center offers knowledge bases for FacilityOS modules plus separate billing, customer-support and order-status contact paths. |
| System requirements | The iPad app requires iPadOS 13 or later; Mac use requires macOS 11 or later with an Apple M1 chip or newer. | The mobile app requires iOS 13 or later and is available for iPhone, iPod touch, Apple-silicon Mac and Apple Vision; the kiosk uses iPads. |
| What it does | Greetly is a cloud visitor-management and digital-receptionist system for guest, vendor, candidate, delivery and event check-ins. | FacilityOS is an AI-powered platform for visitor, contractor, emergency, logistics and physical-access management across facilities. |
Plans
iLobby (now FacilityOS VisitorOS)
- EmergencyOS BasicFree
- Corporate$225 a month
- VisitorOS Corporate$225 a month
- EmergencyOS Corporate$275 a month
- Enhanced$299 a month
- VisitorOS Enhanced$299 a month
- EnterprisePriced on request
- VisitorOS EnterprisePriced on request
In their own words
iLobby (now FacilityOS VisitorOS)
iLobby (now FacilityOS VisitorOS) has no write-up on Specifiction yet; its figures are above.