Greetly

Spec sheet

What it does

Greetly is a cloud visitor-management and digital-receptionist system for guest, vendor, candidate, delivery and event check-ins.Read 15 Oct 2026 · greetly.com

Purpose

Greetly is a visitor management system for workplace guest check-in, deliveries, notifications, and visitor records.Read 4 Oct 2026 · greetly.com

Intended users

The maker describes Essential as suited to smaller organizations or offices with basic check-in needs, and Pro as suited to busy or multi-location workplaces needing advanced features and customization.Read 4 Oct 2026 · greetly.com

Integrations

The help center lists Slack, Microsoft Teams, Google Chat, Salesforce, Rippling, Zapier, LDAP, Azure, essensys, OfficeRnD, Google Directory, Yardi Kube, Cobot, Dropbox, Box and Google Drive integrations.Read 15 Oct 2026 · success.greetly.com

Security

Greetly states that visitor data is encrypted in transit and at rest, and access is controlled by user roles.Read 4 Oct 2026 · greetly.com

Support

The support page advertises 24/7 global support and resources including a Help Center, video library, and admin guides.Read 4 Oct 2026 · greetly.com

Founded

2014Read 28 Sep 2026 · greetly.com

Access-control extensibility

Gateway documentation describes relay and access-controller commands, including cloud-only mode and Aurora Keyscan API integration.Read 15 Oct 2026 · success.greetly.com

API limitation

The trust center says APIs use API keys, support OpenAPI 3.1, and have limited custom integrations beyond Zapier.Read 15 Oct 2026 · greetly.com

Badge printing

Greetly can print branded badges containing visitor identity, photo, host and location information.Read 15 Oct 2026 · greetly.com

Check-in

Guests can check in by scanning a QR code or using a tablet, and the product also supports smartphone check-in without a download or app.Read 4 Oct 2026 · greetly.com

Company ownership

Greetly’s site says it is now part of the OfficeSpace Software ecosystem.Read 15 Oct 2026 · greetly.com

Company profile

LinkedIn lists Greetly by OfficeSpace as privately held, founded in 2014, headquartered in Denver, Colorado, with 11–50 employees.Read 15 Oct 2026 · linkedin.com

Compliance and hosting

Greetly states it is GDPR compliant and offers hosting options in the EU and North America.Read 4 Oct 2026 · greetly.com

Compliance claim

Marketing pages claim SOC 2 and GDPR compliance, while the trust center says Greetly does not currently publish SOC 2 or ISO 27001 certifications.Read 15 Oct 2026 · greetly.com

Custom workflows

Administrators can build visitor-type workflows with forms, NDAs, safety videos, signatures and screening steps without coding.Read 15 Oct 2026 · greetly.com

Digital mailroom

Package deliveries can be logged and employees notified through the same kiosk workflow.Read 15 Oct 2026 · greetly.com

Directory and calendar sync

Greetly documents directory connections for Active Directory, Azure AD, Google Workspace and calendar-based visitor preregistration.Read 15 Oct 2026 · success.greetly.com

Documentation and support

Greetly provides a searchable help center, setup guides, videos, email, chat and phone support; the plans page states support is available 24x7x365.Read 15 Oct 2026 · greetly.com

Emergency mode

Emergency workflows send alerts, track who marked themselves safe and retain evacuation reports.Read 15 Oct 2026 · greetly.com

Emergency readiness

Greetly can send emergency alerts and track who is checked in, safe, or still needs to be accounted for during an evacuation.Read 4 Oct 2026 · greetly.com

Founder

The company identifies Dave Milliken as founder and CEO.Read 15 Oct 2026 · greetly.com

Language support

Visitors can choose localized check-in languages, and the pricing page describes voice notifications in 26 languages and accents.Read 15 Oct 2026 · greetly.com

Limit: hardware dependence

Reviewers report that the kiosk setup depends on additional hardware and can add cost.Read 15 Oct 2026 · capterra.com

Limit: open-source availability

A G2 reviewer said they wished Greetly were open source, indicating the product is distributed as proprietary software.Read 15 Oct 2026 · g2.com

Limit: pricing and tiers

Some GetApp reviewers say important capabilities require a premium plan, and Capterra lists extra hardware costs as a concern for smaller organizations.Read 15 Oct 2026 · getapp.com

Limit: repeat visitors

A GetApp reviewer says the returning-visitor option still required manually entering several fields.Read 15 Oct 2026 · getapp.com

Limit: workflow depth

A Capterra reviewer reports limited support for complex visitor workflows and limited personal interaction.Read 15 Oct 2026 · capterra.com

Notable release

The iOS listing records version 2.22.0 with bug fixes dated October 15, 2025.Read 15 Oct 2026 · apps.apple.com

Notifications

Host alerts can be delivered by voice call, SMS, email, Slack, Microsoft Teams or Google Chat.Read 15 Oct 2026 · greetly.com

Plan limits

Both listed plans are billed annually and include unlimited visitor and employee check-ins and unlimited hosts; Pro adds features such as badge printing, Digital Mailroom, and multiple kiosks.Read 4 Oct 2026 · greetly.com

Praise: customization

Reviewers repeatedly praise customizable greetings, forms, branding and visitor workflows.Read 15 Oct 2026 · au.trustpilot.com

Praise: ease of use

Independent reviewers repeatedly describe the interface and kiosk check-in as intuitive, easy to set up and simple for visitors.Read 15 Oct 2026 · getapp.com

Praise: support

Reviewers describe customer support as responsive, knowledgeable and quick to resolve setup or operational problems.Read 15 Oct 2026 · apps.apple.com

Public API

A documented POST endpoint accepts JSON directory updates, but the API key must be requested from Greetly support by email.Read 15 Oct 2026 · success.greetly.com

Rating on Apple App Store

4.8 out of 5 from 82 ratingsRead 15 Oct 2026 · apps.apple.com

Rating on Capterra

4.9 out of 5 from 79 reviewsRead 15 Oct 2026 · capterra.com

Rating on G2

4.8 out of 5 from 21 reviewsRead 15 Oct 2026 · g2.com

Rating on GetApp

4.9 out of 5 from 79 reviewsRead 15 Oct 2026 · getapp.com

Rating on Google Play

3.4 out of 5 from 11 reviewsRead 15 Oct 2026 · play.google.com

Rating on Software Advice

4.9 out of 5 from 79 reviewsRead 15 Oct 2026 · softwareadvice.com

Rating on Trustpilot

4 out of 5 from 4 reviewsRead 15 Oct 2026 · au.trustpilot.com

SCIM limitation

The trust center states that user provisioning is not SCIM-based and instead uses manual, CSV or directory synchronization methods.Read 15 Oct 2026 · greetly.com

Security controls

Greetly states that data is encrypted in transit and at rest, with role-based access, SAML 2.0 SSO, audit logs and configurable retention.Read 15 Oct 2026 · greetly.com

Self-hosting

The plans page describes a cloud product with no on-premise servers to maintain.Read 15 Oct 2026 · greetly.com

SSO and provisioning

Greetly supports SAML 2.0 SSO with providers such as Okta and Azure AD; it says SCIM provisioning is not currently supported.Read 4 Oct 2026 · greetly.com

System requirements

The iPad app requires iPadOS 13 or later; Mac use requires macOS 11 or later with an Apple M1 chip or newer.Read 15 Oct 2026 · apps.apple.com

Touchless check-in

Visitors can scan QR codes and complete check-in from their own phones without downloading an app.Read 15 Oct 2026 · greetly.com

Visitor records

The system stores searchable visitor logs with check-in details, photos and signed documents and supports CSV or PDF exports.Read 15 Oct 2026 · greetly.com

Workflows

Organizations can configure check-in workflows for guests, vendors, contractors, and deliveries, including NDAs, safety videos, screening, or watchlist checks.Read 4 Oct 2026 · greetly.com

Plans and prices

Every Greetly plan and price →

Where Specifiction places it

• Visitor Management Software#2 of 329.2