Greetly vs The Receptionist
Greetly
greetly.comThe Receptionist
thereceptionist.comSide by side
| Figure | Greetly | The Receptionist |
|---|---|---|
| Price from | $99/mo | $52.50/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 7 |
| Spec score · Visitor Management Software | 9.2 (#2) | 8.6 (#6) |
| Custom workflows | Administrators can build visitor-type workflows with forms, NDAs, safety videos, signatures and screening steps without coding. | Button-based workflows, visitor fields and messages are configurable without coding. |
| Integrations | The help center lists Slack, Microsoft Teams, Google Chat, Salesforce, Rippling, Zapier, LDAP, Azure, essensys, OfficeRnD, Google Directory, Yardi Kube, Cobot, Dropbox, Box and Google Drive integrations. | The vendor advertises Zapier connectivity to more than 4,000 applications. |
| Notifications | Host alerts can be delivered by voice call, SMS, email, Slack, Microsoft Teams or Google Chat. | When a visitor checks in, their contact can be alerted by email, text message, Slack, or Microsoft Teams. |
| Plan limits | Both listed plans are billed annually and include unlimited visitor and employee check-ins and unlimited hosts; Pro adds features such as badge printing, Digital Mailroom, and multiple kiosks. | Each subscription covers one site, while employees, portal users, monthly sign-ins, Companion app users, and connected iPads are listed as unlimited. |
| Praise: ease of use | Independent reviewers repeatedly describe the interface and kiosk check-in as intuitive, easy to set up and simple for visitors. | G2 and GetApp reviewers repeatedly describe the kiosk as intuitive, simple to deploy and easy for visitors to use. |
| Praise: support | Reviewers describe customer support as responsive, knowledgeable and quick to resolve setup or operational problems. | Reviewers on G2 and GetApp frequently praise quick, knowledgeable customer support. |
| Rating on Apple App Store | 4.8 out of 5 from 82 ratings | 4.0 out of 5 from 10 ratings |
| Rating on Capterra | 4.9 out of 5 from 79 reviews | 4.8 out of 5 from 329 reviews |
| Rating on G2 | 4.8 out of 5 from 21 reviews | 4.8 out of 5 from 432 reviews |
| Rating on GetApp | 4.9 out of 5 from 79 reviews | 4.8 out of 5 from 329 reviews |
| Support | The support page advertises 24/7 global support and resources including a Help Center, video library, and admin guides. | The company promises unlimited support, live chat and an onboarding specialist for new customers. |
| System requirements | The iPad app requires iPadOS 13 or later; Mac use requires macOS 11 or later with an Apple M1 chip or newer. | Deployment requires an iPad, Wi-Fi and an Apple Account for downloading the kiosk app. |
| Visitor records | The system stores searchable visitor logs with check-in details, photos and signed documents and supports CSV or PDF exports. | The service stores searchable visitor logs in the cloud and supports scheduled exports and configurable retention. |
| What it does | Greetly is a cloud visitor-management and digital-receptionist system for guest, vendor, candidate, delivery and event check-ins. | The Receptionist is a cloud visitor-management system centered on an iPad kiosk and web administration portal. |
Plans
The Receptionist
- Core$630 a year
- Core$630 a year
- Enhanced$1,260 a year
- Enhanced$1,260 a year
- Pro$1,890 a year
- Pro$1,890 a year
- ExecutivePriced on request
In their own words
The Receptionist
The Receptionist has no write-up on Specifiction yet; its figures are above.