Groomsoft vs Pawfinity
Groomsoft
groomsoft.comPawfinity
pawfinity.comSide by side
| Figure | Groomsoft | Pawfinity |
|---|---|---|
| Price from | $29.95/mo | $55/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 9 | 9 |
| Spec score · Pet Care Software | 9.1 (#1) | 8.9 (#3) |
| Spec score · Pet Grooming Software | 8.9 (#2) | 8.8 (#3) |
| Spec score · Pet Grooming Scheduling Software | 8.9 (#4) | 8.7 (#5) |
| API and SDKs | The reviewed official navigation and documentation pages expose integrations and FAQs but no public API reference or SDK download. | An independent API review found no public API, developer portal, SDK, published authentication scheme or webhooks; QuickBooks is the only documented outbound integration. |
| Company facts | LinkedIn lists MRR Technologies, LLC as privately held, founded in 2006, headquartered location not stated, with 2–10 employees. | Crunchbase lists Pawfinity, also known as Groom Pro, as a private Myrtle Beach, South Carolina company with 1–10 employees and Bill Krom as founder and CEO. |
| Rating on Capterra | 4.9 out of 5 from 36 reviews | 4.6 out of 5 from 107 reviews |
| Rating on GetApp | 4.9 out of 5 from 36 reviews | 4.6 out of 5 from 107 reviews |
| Rating on Software Advice | 4.9 out of 5 from 36 reviews | 4.6 out of 5 from 107 reviews |
| Security | The company says communications use TLS encryption, payment cards are tokenized with PCI compliant Fortis, and data is backed up hourly at multiple off site facilities. | Official materials describe TLS encryption, multilayer firewalls, application security controls and automated daily backups. |
| Support | Phone support is available Monday through Friday, 8:30 am–5:00 pm US Eastern Time, with after-hours email support and technical-problem emails worked as soon as received. | Account dashboard support is available 8 a.m. to 8 p.m. EST, seven days a week; training videos are available 24/7, and active clients can call about emergencies from 9 a.m. to 5 p.m. EST. |
| Support and training | GetApp lists knowledge base, FAQs, phone, email, chat, videos, documentation, live online and in person support or training. | Support is available through the account dashboard 8 a.m.–8 p.m. Eastern, seven days weekly, with emergency phone support 9 a.m.–5 p.m. Eastern and 24/7 training videos. |
| What it does | Groomsoft is a cloud based management system for pet grooming businesses, covering customers, pets, appointments and reporting. | Pawfinity is cloud software for grooming salons, mobile groomers, kennels, daycare, pet sitting, training, therapy, dental and nail businesses, covering scheduling, client records and payments. |
Plans
Groomsoft
- Free DemoFree
- FREE DemoFree
- SMS pack 100$10, paid once
- SMS pack 500$25, paid once
- Grooming Shops$29.95 a month
- Mobile Groomers$39.90 a month
- SMS pack 1,000$45, paid once
- SMS pack 5,000$200, paid once
- SMS pack 10,000$350, paid once
Pawfinity
- Royal Package$100 a month
- Groom & Train$55 a month
- Stay & Play$55 a month
- Groom & Train$55 a month
- Groom & Train$55 a month
- Stay & Play$55 a month
- Stay & Play$55 a month
- Royal Package$100 a month
- Royal Package$100 a month
In their own words
Groomsoft
Groomsoft is web-based software for managing a pet grooming business, with tools for appointments, payments, customer and pet records, and mobile grooming. Its calendar supports online booking, recurring visits, waiting lists, groomer schedules, business hours, and days off. Paid subscribers can send automated email reminders. Payment options include card processing, card-on-file storage, paperless billing, and plug-and-play terminals. Mobile groomers get route optimization, mileage tracking, live-traffic maps, and customer notifications when they are on the way. Profiles can hold tags, appointment histories, notes, unlimited pet photos, and vaccination alerts. Appointments sync with Google Calendar, and a MailChimp integration supports email marketing. Grooming Shops costs $29.95 per month; Mobile Groomers costs $39.90 per month. Both paid plans include 100 free text-message reminders, with additional messages requiring SMS packs. A 30-day free demo is listed. Subscriptions have no contract and can be cancelled at any time.
Pawfinity
Pawfinity is a cloud business management system for pet-service businesses, including grooming salons, mobile groomers, kennels, daycare, and boarding facilities. It brings together grooming appointment scheduling, client and pet records with grooming history, expense tracking, employee organization, vehicle monitoring, and multiple locations. Kennel functions include feeding schedules, medication tracking, boarding check-in and check-out, and a separate boarding calendar. Listed plan features also include point of sale, stored payments, inventory, time clock and payroll, online booking, notifications, route mapping, and QuickBooks Connect. Two-way SMS is available; costs vary with message volume, inbound replies are free, and Royal Package includes up to 250 complimentary SMS credits per month. Flat-rate plans include unlimited calendars, appointments, employee logins, clients, pets, runs, and photos. Groom & Train and Stay & Play cost $55 a month billed annually; Royal Package costs $100 a month billed annually. A 7-day trial is available. Platforms listed are Android, iOS, macOS, web, and Windows.