GuestRevu vs Okendo
GuestRevu
guestrevu.com
Okendo
okendo.ioSide by side
| Figure | GuestRevu | Okendo |
|---|---|---|
| Price from | $34.99/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 12 |
| Spec score · Review Management Software | 9.2 (#6) | 7.4 (#125) |
| Free plan | Yes | Yes |
| Hosting | The privacy policy says the platform is primarily hosted on AWS in the United Kingdom, with selected workloads in South Africa. | Okendo says its services and databases are hosted on AWS and that its databases are located in the United States. |
| Integrations | GuestRevu advertises both two-way integrations and one-way data feeds with partnered hospitality technology providers. | Okendo lists integrations including Shopify, Google, Meta, TikTok, Klaviyo, Attentive, Postscript, and Omnisend. |
| Support | The support team can be contacted by phone, email, or online chat. | Okendo lists 24/7 live chat, live training workshops, email and phone support, and a self-serve help center. |
| Surveys | It offers customizable pre-stay, in-stay, and post-stay guest feedback surveys. | Surveys include question logic, shareable link surveys, and post-review and post-checkout surveys. |
Plans
Okendo
- EssentialsPriced on request
- EssentialsPrice not published
- GrowthPrice not published
- GrowthPriced on request
- PowerPriced on request
- PowerPrice not published
- AdvancedPriced on request
- AdvancedPrice not published
- EnterprisePrice not published
- EnterprisePriced on request
In their own words
GuestRevu
GuestRevu provides guest feedback and online reputation management for hospitality businesses. Its web service offers customizable surveys before, during, and after a stay, with responses collected through email, QR codes, in-room tablets, or live links. The reputation product gathers reviews from more than 40 sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. AI can draft review replies for users to approve or edit, and summarize large volumes of feedback into themes and insights. GuestRevu describes one-way and two-way partner integrations for data sharing and automation; examples include Cloudbeds, Guestline Rezlynx, Mews, and StayNTouch. Its Tripadvisor integration lets guests publish reviews from a survey without logging in or being a member. Support is available by phone, email, or online chat. GuestRevu says it protects data with encryption, access controls, secure infrastructure and monitoring, and internal procedures. Its privacy policy says it primarily hosts on AWS, with its main production environment in the UK and selected supporting workloads in South Africa. The service has a free plan; CORE is $34.99 a month, billed per property.
Okendo
Okendo is a customer marketing platform for building customer relationships through Reviews, Loyalty, Quizzes, Referrals and Surveys. Reviews support product and site feedback, photo and video submissions, capture forms and onsite displays. Loyalty includes earn-and-redeem rules, a custom loyalty page and VIP tiers. Quizzes provide personalized product recommendations, recommendation logic and AI-powered quiz creation. Referral tools include email flows, fraud protection and automated workflows, while surveys offer question logic, shareable links and post-review or post-checkout questionnaires. Okendo lists integrations with Shopify, Google, Meta, TikTok, Klaviyo, Attentive, Postscript and Omnisend. APIs and real-time webhooks support custom experiences and actions across a technology stack. It states compliance or certification for GDPR, CCPA, SOC2, QCGA and ADA, plus annual independent penetration testing and encryption at rest and in transit. Services and databases are hosted on AWS, with databases in the United States. Support includes 24/7 live chat, training workshops, email, phone and a self-serve help center. A free plan is available; paid plans start at $19/mo, with a 14-day trial.