GuestRevu vs Seranova AI
GuestRevu
guestrevu.comSeranova AI
seranova.aiSide by side
| Figure | GuestRevu | Seranova AI |
|---|---|---|
| Price from | $34.99/mo | $49.99/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 4 | 7 |
| Spec score · Review Management Software | 9.2 (#6) | 7.7 (#112) |
| Free plan | Yes | No |
| Integrations | GuestRevu advertises both two-way integrations and one-way data feeds with partnered hospitality technology providers. | The site lists Square POS and Jobber as supported today, with ServiceTitan, Housecall Pro, and Clover planned. |
| Reporting | Reports can be filtered by guest type, department, location, date range and other segments. | Its dashboards show review volume, rating trends, and common themes in feedback. |
| Support | The support team can be contacted by phone, email, or online chat. | Email support is available for all plans, and the pricing page lists Priority Support and done-for-you setup for Starter, Pro, and Business. |
Plans
Seranova AI
- Starter$49.99 a month
- Pro$79.99 a month
- Business$129.99 a month
- Starter$49.99 a month
- Pro$79.99 a month
- Business$129.99 a month
- EnterprisePriced on request
In their own words
GuestRevu
GuestRevu provides guest feedback and online reputation management for hospitality businesses. Its web service offers customizable surveys before, during, and after a stay, with responses collected through email, QR codes, in-room tablets, or live links. The reputation product gathers reviews from more than 40 sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. AI can draft review replies for users to approve or edit, and summarize large volumes of feedback into themes and insights. GuestRevu describes one-way and two-way partner integrations for data sharing and automation; examples include Cloudbeds, Guestline Rezlynx, Mews, and StayNTouch. Its Tripadvisor integration lets guests publish reviews from a survey without logging in or being a member. Support is available by phone, email, or online chat. GuestRevu says it protects data with encryption, access controls, secure infrastructure and monitoring, and internal procedures. Its privacy policy says it primarily hosts on AWS, with its main production environment in the UK and selected supporting workloads in South Africa. The service has a free plan; CORE is $34.99 a month, billed per property.
Seranova AI
Seranova AI has no write-up on Specifiction yet; its figures are above.