Yotpo Reviews From $15/mo · Free plan 9.3 Visit Seranova AI
seranova.ai
Spec sheet
- Product
- Seranova describes itself as an automated reputation management platform for local service businesses that rely on Google Reviews.Read 12 Oct 2026 · seranova.ai
- Free plan
- NoRead 22 Sep 2026 · seranova.ai
- Trial
- The site offers a 14-day trial, requires a card, and says customers must cancel before the trial ends to avoid billing.Read 12 Oct 2026 · seranova.ai
- Paid from
- 49.99Read 22 Sep 2026 · seranova.ai
- Integrations
- The site lists Square POS and Jobber as supported today, with ServiceTitan, Housecall Pro, and Clover planned.Read 12 Oct 2026 · seranova.ai
- Security
- The FAQ says Seranova uses encryption in transit and at rest, with role-based and audited access.Read 12 Oct 2026 · seranova.ai
- Support
- Email support is available for all plans, and the pricing page lists Priority Support and done-for-you setup for Starter, Pro, and Business.Read 12 Oct 2026 · seranova.ai
- AI replies
- Seranova drafts responses to Google reviews, and the business must approve each reply before it is posted publicly.Read 12 Oct 2026 · seranova.ai
- AI response assistance
- YesRead 22 Sep 2026 · seranova.ai
- Data processing
- Its Data Processing Agreement says customer data may include names, contact details, identifiers, review content, and, in healthcare contexts, protected health information.Read 12 Oct 2026 · seranova.ai
- Healthcare compliance
- Seranova says it is progressing through HIPAA compliance and that healthcare users currently use secure uploads and controlled outreach while that work is finalized.Read 12 Oct 2026 · seranova.ai
- Monitoring alerts
- YesRead 22 Sep 2026 · seranova.ai
- Reporting
- Its dashboards show review volume, rating trends, and common themes in feedback.Read 12 Oct 2026 · seranova.ai
- Request channels
- smsRead 22 Sep 2026 · seranova.ai
- Review routing
- Happy customers can receive a Google review link, while unhappy customers can be routed to a human for private handling.Read 12 Oct 2026 · seranova.ai
- Review sources
- Google ReviewsRead 22 Sep 2026 · seranova.ai
- Uploads
- Businesses can upload visit, job, or order exports and trigger review outreach in bulk without a direct integration.Read 12 Oct 2026 · seranova.ai
- Workflow
- It sends review requests after jobs, visits, or other events, analyzes customer replies for sentiment, and routes them accordingly.Read 12 Oct 2026 · seranova.ai
Plans and prices
Starter $49.99 a month billed monthly 100 SMS review requests/month · 1 automatic no-response reminder Read 22 Sep 2026 · seranova.ai
Pro $79.99 a month billed monthly 300 SMS review requests/month · 2 automatic no-response reminders Read 22 Sep 2026 · seranova.ai
Business $129.99 a month billed monthly 500 SMS review requests/month · 5 automatic no-response reminders · 50 AI reply drafts/month Read 22 Sep 2026 · seranova.ai
Starter $49.99 a month Up to 100 SMS review requests/month · Standard SMS sending window · Up to 1 automatic no-response reminders · AI reply drafts for Google reviews · Replies posted only after approval Read 12 Oct 2026 · seranova.ai
Pro $79.99 a month Up to 300 SMS review requests/month · Custom SMS sending window within business hours · Up to 2 automatic no-response reminders · AI reply drafts for Google reviews · Replies posted only after approval Read 12 Oct 2026 · seranova.ai
Business $129.99 a month Up to 500 SMS review requests/month · Custom SMS sending window with weekend controls · Up to 5 automatic no-response reminders · 50 AI reply drafts/month · Replies posted only after approval Read 12 Oct 2026 · seranova.ai
Enterprise Priced on request Tailored solutions for multi-location and high-growth teams Read 12 Oct 2026 · seranova.ai
Where Specifiction places it
- Review Management Software#112 of 1647.7
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