GuestRevu vs Simplify360 Location Reviews
GuestRevu
guestrevu.comSimplify360 Location Reviews
simplify360.comSide by side
| Figure | GuestRevu | Simplify360 Location Reviews |
|---|---|---|
| Price from | $34.99/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 4 | 0 |
| Spec score · Review Management Software | 9.2 (#6) | 8.0 (#66) |
| AI responses | GuestRevu AI drafts personalized review replies that staff can edit and approve before posting. | Reviews Assist can automate review responses based on issue, type, rating, and sentiment. |
| Company history | GuestRevu says it began helping hoteliers gather guest feedback in 2012. | Simplify360 says it began as InRev Systems in 2009 and became part of Nextiva in 2023. |
| Founded | 2012 | 2009 |
| Integrations | GuestRevu advertises both two-way integrations and one-way data feeds with partnered hospitality technology providers. | The maker's integrations page lists Salesforce, Google Analytics, Enablex, Freshdesk CRM, Genesys, Knowlarity, Avaya, Shopify, Google Translate, Bit.ly, MS Dynamics, and Zoho CRM. |
| Purpose | GuestRevu provides guest feedback and online reputation management software for the hospitality industry. | Simplify360 describes its product as an AI-powered platform for monitoring, responding to, and automating reviews across multiple business locations. |
| Security and privacy | GuestRevu says it encrypts data in transit and at rest, applies access controls, monitors infrastructure and maintains incident-response procedures. | The privacy policy says Simplify360 uses commercially acceptable measures to protect personal data but cannot guarantee absolute security. |
| Support | The support team can be contacted by phone, email, or online chat. | The maker's homepage offers help from CX experts and lists contact email [email protected]. |
Plans
In their own words
GuestRevu
GuestRevu provides guest feedback and online reputation management for hospitality businesses. Its web service offers customizable surveys before, during, and after a stay, with responses collected through email, QR codes, in-room tablets, or live links. The reputation product gathers reviews from more than 40 sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. AI can draft review replies for users to approve or edit, and summarize large volumes of feedback into themes and insights. GuestRevu describes one-way and two-way partner integrations for data sharing and automation; examples include Cloudbeds, Guestline Rezlynx, Mews, and StayNTouch. Its Tripadvisor integration lets guests publish reviews from a survey without logging in or being a member. Support is available by phone, email, or online chat. GuestRevu says it protects data with encryption, access controls, secure infrastructure and monitoring, and internal procedures. Its privacy policy says it primarily hosts on AWS, with its main production environment in the UK and selected supporting workloads in South Africa. The service has a free plan; CORE is $34.99 a month, billed per property.
Simplify360 Location Reviews
Simplify360 Location Reviews has no write-up on Specifiction yet; its figures are above.