GuestRevu vs TownTrust
GuestRevu
guestrevu.comTownTrust
gettowntrust.comSide by side
| Figure | GuestRevu | TownTrust |
|---|---|---|
| Price from | $34.99/mo | $65/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 4 | 3 |
| Spec score · Review Management Software | 9.2 (#6) | 7.7 (#111) |
| Free plan | Yes | No |
| Integrations | GuestRevu advertises both two-way integrations and one-way data feeds with partnered hospitality technology providers. | The maker lists Google, Yelp, and Facebook as supported review platforms, and Square and Jobber for automated review collection. |
| Purpose | GuestRevu provides guest feedback and online reputation management software for the hospitality industry. | TownTrust provides reputation management tools for US small businesses, including review replies, review requests, and public business profiles. |
| Security and privacy | GuestRevu says it encrypts data in transit and at rest, applies access controls, monitors infrastructure and maintains incident-response procedures. | TownTrust says data is stored in Supabase with industry-standard encryption at rest and in transit, and that it does not sell user or customer data. |
| Support | The support team can be contacted by phone, email, or online chat. | The About page says TownTrust responds to direct email inquiries within one business day. |
Plans
In their own words
GuestRevu
GuestRevu provides guest feedback and online reputation management for hospitality businesses. Its web service offers customizable surveys before, during, and after a stay, with responses collected through email, QR codes, in-room tablets, or live links. The reputation product gathers reviews from more than 40 sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. AI can draft review replies for users to approve or edit, and summarize large volumes of feedback into themes and insights. GuestRevu describes one-way and two-way partner integrations for data sharing and automation; examples include Cloudbeds, Guestline Rezlynx, Mews, and StayNTouch. Its Tripadvisor integration lets guests publish reviews from a survey without logging in or being a member. Support is available by phone, email, or online chat. GuestRevu says it protects data with encryption, access controls, secure infrastructure and monitoring, and internal procedures. Its privacy policy says it primarily hosts on AWS, with its main production environment in the UK and selected supporting workloads in South Africa. The service has a free plan; CORE is $34.99 a month, billed per property.
TownTrust
TownTrust has no write-up on Specifiction yet; its figures are above.