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TownTrust

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Spec score 7.7 #111 of 164 in Review Management Software

Spec sheet

Purpose
TownTrust provides reputation management tools for US small businesses, including review replies, review requests, and public business profiles.Read 12 Oct 2026 · gettowntrust.com
Free plan
NoRead 22 Sep 2026 · gettowntrust.com
Integrations
The maker lists Google, Yelp, and Facebook as supported review platforms, and Square and Jobber for automated review collection.Read 12 Oct 2026 · gettowntrust.com
Support
The About page says TownTrust responds to direct email inquiries within one business day.Read 12 Oct 2026 · gettowntrust.com
AI reply drafts
It generates three review reply options in the user's chosen voice, which the user copies and posts to Google.Read 12 Oct 2026 · gettowntrust.com
AI response assistance
YesRead 22 Sep 2026 · gettowntrust.com
Automated requests
After a completed Square payment or paid Jobber invoice, an opted-in customer's personalized review request email is sent one hour later.Read 12 Oct 2026 · gettowntrust.com
Cancellation
Subscriptions can be canceled from account settings, with access retained through the current billing period and no cancellation fees.Read 12 Oct 2026 · gettowntrust.com
Complaint recovery
The Complaint Recovery feature drafts personalized win-back messages based on a customer's complaint.Read 12 Oct 2026 · gettowntrust.com
Intended customers
The maker describes TownTrust as built for US local businesses, including restaurants, salons, contractors, clinics, and retail.Read 12 Oct 2026 · gettowntrust.com
Public profile
Trusted Seller Link is a customizable public page with reviews, a booking request form, map location, image gallery, and brand colors.Read 12 Oct 2026 · gettowntrust.com
Request channels
multichannelRead 22 Sep 2026 · gettowntrust.com
Review sources
Google,Yelp,FacebookRead 22 Sep 2026 · gettowntrust.com
Scale limit
The Scale plan includes support for up to 10 locations.Read 12 Oct 2026 · gettowntrust.com
Security and privacy
TownTrust says data is stored in Supabase with industry-standard encryption at rest and in transit, and that it does not sell user or customer data.Read 12 Oct 2026 · gettowntrust.com
Social tools
Social Post Studio can write and schedule Facebook and Instagram posts, and Unified Social Inbox brings Facebook and Instagram customer DMs into TownTrust.Read 12 Oct 2026 · gettowntrust.com
Trial limits
The 14-day trial requires no credit card and includes Starter and Growth access; afterward the account becomes read-only until subscription.Read 12 Oct 2026 · gettowntrust.com
Voice profile
Users can choose a Professional, Warm, or Casual communication style and optionally provide a writing sample for AI-generated messages.Read 12 Oct 2026 · gettowntrust.com

Plans and prices

STARTER $65 a month $65/mo; $660 billed annually AI Reply Drafts unlimited · Manual review requests · Voice Profile · Complaint Recovery · QR Code generator · Review to Social Post · Website Chat Widget Read 12 Oct 2026 · gettowntrust.com
GROWTH $130 a month $130/mo; $1320 billed annually Everything in Starter · Trusted Seller Link customization · Partner Circle · Automated review collection via Square/Jobber · Referral Engine · Social Post Studio · Local Market Conquest · Priority support Read 12 Oct 2026 · gettowntrust.com
SCALE $250 a month $250/mo; $2640 billed annually Everything in Growth · Unified Social Inbox · Ad Manager · Up to 10 locations · Multi-location dashboard · White-label public profile pages · Priority onboarding · Dedicated support Read 12 Oct 2026 · gettowntrust.com

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