ReviewTrackers vs TownTrust
ReviewTrackers
reviewtrackers.comTownTrust
gettowntrust.comSide by side
| Figure | ReviewTrackers | TownTrust |
|---|---|---|
| Price from | $89/mo | $65/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 4 | 3 |
| Spec score · Review Management Software | 9.2 (#4) | 7.7 (#111) |
| Free plan | No | No |
| Integrations | Documented integrations include Google Business Profile, Facebook, Brandwatch, Hootsuite, OpenTable and Zapier. | The maker lists Google, Yelp, and Facebook as supported review platforms, and Square and Jobber for automated review collection. |
| Purpose | ReviewTrackers provides reputation management and insights tools to help businesses monitor customer feedback and improve customer experiences. | TownTrust provides reputation management tools for US small businesses, including review replies, review requests, and public business profiles. |
| Request channels | email_and_sms | multichannel |
| AI response assistance | Yes | Yes |
| Review sources | Google,Facebook,Yelp,Tripadvisor,Healthgrades,Vitals,and 100+ additional sources | Google,Yelp,Facebook |
| Support | The company provides a support portal and ticket filing for technical issues, with phone contacts listed for several regions. | The About page says TownTrust responds to direct email inquiries within one business day. |
Plans
ReviewTrackers
- Customizable Reputation Management Experience$89 a month
- Data OnlyPriced on request
- EssentialPriced on request
- StarterPriced on request
In their own words
ReviewTrackers
ReviewTrackers is a paid reputation-management service for businesses monitoring customer feedback and improving customer experiences. It gathers reviews from Google, Facebook, Yelp, Tripadvisor, Healthgrades, Vitals, and more than 100 additional sources. Businesses can request reviews by email and SMS, receive monitoring alerts, use AI response assistance, and publish review display widgets. Starter includes alerts, dashboards, review and feedback requests, review responding, and unlimited users. Essential adds experience analysis and competitor insights. Data Only combines review data from more than 100 sources for analysis in a platform chosen by the customer. Add-ons include local listings, local search rank, managed services, white label, employer brand, and App Store packages. Integrations include Google Business Profile, Apple Maps, Hootsuite, and OpenTable. The service runs on web, iOS, and Android. Pricing is on request, paid annually per location per month, with no free plan.
TownTrust
TownTrust has no write-up on Specifiction yet; its figures are above.