GuestRevu vs TrueReview
GuestRevu
guestrevu.com
TrueReview
truereview.coSide by side
| Figure | GuestRevu | TrueReview |
|---|---|---|
| Price from | $34.99/mo | $29/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 9 |
| Spec score · Review Management Software | 9.2 (#6) | 8.8 (#17) |
| Founded | 2012 | LinkedIn and the company’s About page state that TrueReview was founded in 2019 by brothers Mikael and Alex Edwards. |
| Free plan | Yes | No |
| Headquarters | LinkedIn lists the headquarters in London at Office 7, 35–37 Ludgate Hill, London EC4M 7JN. | Miami, Florida, United States |
| Integrations | GuestRevu advertises both two-way integrations and one-way data feeds with partnered hospitality technology providers. | Official integration options include Zapier, Keragon, Make.com and Integrately, alongside direct API connections. |
| Rating on G2 | 0 out of 5 from 0 reviews. | 4.8 out of 5 from 72 reviews. |
| Rating on GetApp | 0.0 out of 5 from 0 reviews. | 5.0 out of 5 from 156 reviews. |
| Review monitoring | The reputation product collects reviews from more than 40 review sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. | A unified dashboard monitors reviews from connected review sources and tracks rating trends. |
| Sentiment analysis | GuestRevu analyzes review sentiment, recurring themes and keywords across survey and public-review data. | AI analyzes feedback sentiment and highlights recurring topics for customer-experience analysis. |
| What it does | GuestRevu is a SaaS platform for hospitality businesses that combines guest surveys, online reputation management and guest-feedback analytics. | TrueReview is a cloud reputation-management platform for collecting, monitoring and analyzing customer reviews and feedback. |
Plans
TrueReview
- Starter$29 a month
- Small Business$59 a month
- Premium$179 a month
- Starter$49 a month
- Small Business$99 a month
- Premium$299 a month
- Starter$348 a year
- Small Business$708 a year
- Premium$2,148 a year
In their own words
GuestRevu
GuestRevu provides guest feedback and online reputation management for hospitality businesses. Its web service offers customizable surveys before, during, and after a stay, with responses collected through email, QR codes, in-room tablets, or live links. The reputation product gathers reviews from more than 40 sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. AI can draft review replies for users to approve or edit, and summarize large volumes of feedback into themes and insights. GuestRevu describes one-way and two-way partner integrations for data sharing and automation; examples include Cloudbeds, Guestline Rezlynx, Mews, and StayNTouch. Its Tripadvisor integration lets guests publish reviews from a survey without logging in or being a member. Support is available by phone, email, or online chat. GuestRevu says it protects data with encryption, access controls, secure infrastructure and monitoring, and internal procedures. Its privacy policy says it primarily hosts on AWS, with its main production environment in the UK and selected supporting workloads in South Africa. The service has a free plan; CORE is $34.99 a month, billed per property.
TrueReview
TrueReview has no write-up on Specifiction yet; its figures are above.