Skip to content
SPECIFICTION
Get listed

TrueReview

truereview.co

From $29/mo Free trial WebAPI
Visit truereview.co
Spec score 8.8 #17 of 164 in Review Management Software

Spec sheet

What it does
TrueReview is a cloud reputation-management platform for collecting, monitoring and analyzing customer reviews and feedback.Read 15 Oct 2026 · truereview.co
Free plan
NoRead 21 Sep 2026 · truereview.co
Paid from
29Read 21 Sep 2026 · truereview.co
Integrations
Official integration options include Zapier, Keragon, Make.com and Integrately, alongside direct API connections.Read 15 Oct 2026 · truereview.co
Headquarters
Miami, Florida, United StatesRead 28 Sep 2026 · truereview.co
Founded
LinkedIn and the company’s About page state that TrueReview was founded in 2019 by brothers Mikael and Alex Edwards.Read 15 Oct 2026 · truereview.co
AI response assistance
YesRead 21 Sep 2026 · truereview.co
AI response generation
AI-generated response suggestions and an AI Review Response Generator help compose replies to reviews.Read 15 Oct 2026 · truereview.co
API availability
The REST API uses HTTPS authentication and JSON responses, and API access is limited to the current Premium plan.Read 15 Oct 2026 · truereview.help
API data model
API requests use an account access token, a location SID, contact types, campaign IDs and custom-attribute keys.Read 15 Oct 2026 · truereview.help
API version and tooling
The documented API is version 1 and provides downloadable Postman collections for contacts and requests.Read 15 Oct 2026 · truereview.help
Automated review replies
TrueReview can automatically reply to new Google and TrueReview reviews using AI or templates.Read 15 Oct 2026 · truereview.co
Company headquarters
LinkedIn lists Miami, Florida as the headquarters.Read 15 Oct 2026 · linkedin.com
Company legal profile
LinkedIn lists TrueReview as a privately held technology, information and internet company with 2–10 employees.Read 15 Oct 2026 · linkedin.com
Compliance statement
TrueReview states that its messaging includes TCPA opt-in and opt-out language and that it does not incentivize or filter reviews before Google submission.Read 15 Oct 2026 · truereview.co
CSV import
Customer lists can be uploaded as CSV files for bulk review-request sending.Read 15 Oct 2026 · truereview.co
Documentation depth
The public help center lists 27 getting-started articles, 32 review-request articles, 18 integration articles and dedicated billing, analytics and widget collections.Read 15 Oct 2026 · truereview.help
Healthcare integration
Keragon connects TrueReview with more than 300 healthcare applications and supports create-contact and create-request actions.Read 15 Oct 2026 · truereview.help
Limit: customization and integrations
GetApp’s review synthesis says some users want more customization and deeper integrations.Read 15 Oct 2026 · getapp.com
Limit: pricing
GetApp reports that some reviewers consider pricing higher than alternatives, even when they find the value acceptable.Read 15 Oct 2026 · getapp.com
Limit: workflow trigger
A Software Finder reviewer wanted completing a file to automatically trigger a review request.Read 15 Oct 2026 · softwarefinder.com
Location limit
1Read 21 Sep 2026 · truereview.co
Mobile availability
Software Finder states that TrueReview does not offer a dedicated mobile app.Read 15 Oct 2026 · softwarefinder.com
Multi-location management
The dashboard supports management of multiple businesses, locations and teammates with permissions.Read 15 Oct 2026 · truereview.co
Notable news: Keragon
TrueReview announced a Keragon integration for healthcare workflows in a LinkedIn update published in 2026.Read 15 Oct 2026 · linkedin.com
Praise: customer support
GetApp’s review synthesis says users commonly find support fast, helpful, professional and responsive.Read 15 Oct 2026 · getapp.com
Praise: usability and automation
GetApp reviewers repeatedly describe the interface as easy to use, setup as straightforward and automation as a time saver.Read 15 Oct 2026 · getapp.com
Rating on G2
4.8 out of 5 from 72 reviews.Read 15 Oct 2026 · g2.com
Rating on GetApp
5.0 out of 5 from 156 reviews.Read 15 Oct 2026 · getapp.com
Rating on TrustRadius
No overall rating; 0 reviews and ratings listed.Read 15 Oct 2026 · trustradius.com
Request channels
email_and_smsRead 21 Sep 2026 · truereview.co
Review display widgets
YesRead 21 Sep 2026 · truereview.co
Review monitoring
A unified dashboard monitors reviews from connected review sources and tracks rating trends.Read 15 Oct 2026 · truereview.co
Review Radar
Review Radar scans incoming Google reviews for possible policy violations and recommends reporting categories.Read 15 Oct 2026 · truereview.co
Review sources
Google,Facebook,Zillow,BBB,Trustpilot,Tripadvisor,Zocdoc,WebMD,Avvo,Lawyers.com,Angi,OpenTable,Apartments,HomeAdvisor,TrueReviewRead 21 Sep 2026 · truereview.co
Review tagging
Reviews can be tagged and filtered manually or with AI-powered auto-tagging on the Premium plan.Read 15 Oct 2026 · truereview.co
Sentiment analysis
AI analyzes feedback sentiment and highlights recurring topics for customer-experience analysis.Read 15 Oct 2026 · truereview.co
Shareable links and QR codes
The service creates shareable review links and downloadable QR codes for signage, packaging and NFC cards.Read 15 Oct 2026 · truereview.co
SMS and email requests
Users can send individual, bulk or scheduled review requests by SMS and email, with follow-up sequences.Read 15 Oct 2026 · truereview.co
SMS geography
SMS requests are supported for businesses in the United States and Canada; email requests are available globally.Read 15 Oct 2026 · truereview.help
Support channels
Independent software-directory information lists email/help desk, phone, chat, FAQs, knowledge-base and live-online support options.Read 15 Oct 2026 · getapp.com
Surveys and reactions
Contact flows support direct-link requests, reactions and 1-to-5 surveys.Read 15 Oct 2026 · truereview.help
Widgets and sources
The product offers review widgets and connections for sources including Google, Facebook, Zillow, BBB, Trustpilot, Tripadvisor, Zocdoc, WebMD, Avvo, Angi and OpenTable.Read 15 Oct 2026 · truereview.co

Plans and prices

Starter $29 a month billed annually; $348/year 250 review requests per month · 1 location · 1 campaign · 3 review sources · 1 user Read 21 Sep 2026 · truereview.co
Small Business $59 a month billed annually; $708/year 500 review requests per month · 1 location · 1 campaign · 5 review sources · 2 users Read 21 Sep 2026 · truereview.co
Premium $179 a month billed annually; $2,148/year 2,500 review requests per month · 5 locations · Unlimited campaigns · Unlimited teammates Read 21 Sep 2026 · truereview.co
Starter $49 a month Monthly 250 review requests/month · 1 location · 1 campaign · 3 review sources · single user Read 15 Oct 2026 · truereview.co
Small Business $99 a month Monthly 500 review requests/month · 1 location · 1 campaign · 5 review sources · 1 teammate Read 15 Oct 2026 · truereview.co
Premium $299 a month Monthly 2,500 review requests/month · 5 locations included · unlimited campaigns · unlimited teammates · all supported review sources Read 15 Oct 2026 · truereview.co
Starter $348 a year $348/year billed annually 250 review requests/month · 1 location · 1 campaign · 3 review sources · 1 user Read 15 Oct 2026 · truereview.co
Small Business $708 a year $708/year billed annually 500 review requests/month · 1 location · 1 campaign · 5 review sources · 2 users Read 15 Oct 2026 · truereview.co
Premium $2,148 a year $2,148/year billed annually 2,500 review requests/month · 5 locations · unlimited campaigns · unlimited teammates · all supported review sources Read 15 Oct 2026 · truereview.co

Every TrueReview plan and price →

Where Specifiction places it

Alternatives to TrueReviewAll alternatives →