ReviewTrackers vs TrueReview
ReviewTrackers
reviewtrackers.com
TrueReview
truereview.coSide by side
| Figure | ReviewTrackers | TrueReview |
|---|---|---|
| Price from | $89/mo | $29/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 9 |
| Spec score · Review Management Software | 9.2 (#4) | 8.8 (#17) |
| Spec score · Salon Reputation Management Software | 8.6 (#5) | 8.3 (#10) |
| Spec score · Local Marketing Software | 8.5 (#5) | 8.2 (#11) |
| Founded | The company was founded in 2012 and launched its web product in January 2013. | LinkedIn and the company’s About page state that TrueReview was founded in 2019 by brothers Mikael and Alex Edwards. |
| Free plan | No | No |
| Headquarters | ReviewTrackers is headquartered in Chicago, Illinois. | Miami, Florida, United States |
| Integrations | Documented integrations include Google Business Profile, Facebook, Brandwatch, Hootsuite, OpenTable and Zapier. | Official integration options include Zapier, Keragon, Make.com and Integrately, alongside direct API connections. |
| Rating on G2 | 4.6 out of 5 from 161 reviews | 4.8 out of 5 from 72 reviews. |
| Rating on GetApp | 4.7 out of 5 from 172 reviews | 5.0 out of 5 from 156 reviews. |
| Rating on TrustRadius | 8 out of 10 from 32 reviews and ratings | No overall rating; 0 reviews and ratings listed. |
| Request channels | email_and_sms | email_and_sms |
| Review monitoring | Users can centralize review data, receive alerts and monitor reputation performance across locations. | A unified dashboard monitors reviews from connected review sources and tracks rating trends. |
| AI response assistance | Yes | Yes |
| Review sources | Google,Facebook,Yelp,Tripadvisor,Healthgrades,Vitals,and 100+ additional sources | Google,Facebook,Zillow,BBB,Trustpilot,Tripadvisor,Zocdoc,WebMD,Avvo,Lawyers.com,Angi,OpenTable,Apartments,HomeAdvisor,TrueReview |
| Review display widgets | Yes | Yes |
| What it does | ReviewTrackers is reputation and customer-review software that aggregates reviews, supports responses and review requests, and analyzes customer feedback. | TrueReview is a cloud reputation-management platform for collecting, monitoring and analyzing customer reviews and feedback. |
Plans
ReviewTrackers
- Customizable Reputation Management Experience$89 a month
- Data OnlyPriced on request
- EssentialPriced on request
- StarterPriced on request
TrueReview
- Starter$29 a month
- Small Business$59 a month
- Premium$179 a month
- Starter$49 a month
- Small Business$99 a month
- Premium$299 a month
- Starter$348 a year
- Small Business$708 a year
- Premium$2,148 a year
In their own words
ReviewTrackers
ReviewTrackers is a paid reputation-management service for businesses monitoring customer feedback and improving customer experiences. It gathers reviews from Google, Facebook, Yelp, Tripadvisor, Healthgrades, Vitals, and more than 100 additional sources. Businesses can request reviews by email and SMS, receive monitoring alerts, use AI response assistance, and publish review display widgets. Starter includes alerts, dashboards, review and feedback requests, review responding, and unlimited users. Essential adds experience analysis and competitor insights. Data Only combines review data from more than 100 sources for analysis in a platform chosen by the customer. Add-ons include local listings, local search rank, managed services, white label, employer brand, and App Store packages. Integrations include Google Business Profile, Apple Maps, Hootsuite, and OpenTable. The service runs on web, iOS, and Android. Pricing is on request, paid annually per location per month, with no free plan.
TrueReview
TrueReview has no write-up on Specifiction yet; its figures are above.