GuestRevu vs UpBlick
GuestRevu
guestrevu.comUpBlick
upblick.comSide by side
| Figure | GuestRevu | UpBlick |
|---|---|---|
| Price from | $34.99/mo | $19/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Review Management Software | 9.2 (#6) | 8.0 (#79) |
| Free plan | Yes | No |
| Headquarters | LinkedIn lists the headquarters in London at Office 7, 35–37 Ludgate Hill, London EC4M 7JN. | Bengaluru, Karnataka, India |
| Integrations | GuestRevu advertises both two-way integrations and one-way data feeds with partnered hospitality technology providers. | The maker lists Google, Facebook, and Justdial as supported business and review platform integrations. |
| Support | The support team can be contacted by phone, email, or online chat. | The pricing comparison lists Standard support for Starter, Priority Email for Growth, Priority Chat for Pro, and Dedicated Support for Agency. |
Plans
In their own words
GuestRevu
GuestRevu provides guest feedback and online reputation management for hospitality businesses. Its web service offers customizable surveys before, during, and after a stay, with responses collected through email, QR codes, in-room tablets, or live links. The reputation product gathers reviews from more than 40 sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. AI can draft review replies for users to approve or edit, and summarize large volumes of feedback into themes and insights. GuestRevu describes one-way and two-way partner integrations for data sharing and automation; examples include Cloudbeds, Guestline Rezlynx, Mews, and StayNTouch. Its Tripadvisor integration lets guests publish reviews from a survey without logging in or being a member. Support is available by phone, email, or online chat. GuestRevu says it protects data with encryption, access controls, secure infrastructure and monitoring, and internal procedures. Its privacy policy says it primarily hosts on AWS, with its main production environment in the UK and selected supporting workloads in South Africa. The service has a free plan; CORE is $34.99 a month, billed per property.
UpBlick
UpBlick is a customer feedback and reputation management platform for local businesses, available on the web and through an API. It manages review collection, follow-ups, customer sentiment, response workflows, and reputation monitoring. Businesses can request reviews through QR codes, NFC cards, WhatsApp, email, SMS, or digital review links, with reminders for customers who have not shared feedback. AI-assisted replies use review context, and users can review and edit responses before publishing them. UpBlick also collects private feedback and provides issue detection, follow-up workflows, and resolution tracking. Analytics cover sentiment, recurring feedback themes, review activity, ratings, and reputation trends. The maker lists Google, Facebook, and Justdial integrations. Plans start at $19/mo, with a 15-day trial and no free plan. The Starter plan is $19 per month for one location, 100 customers, 400 WhatsApp review requests and reminders per month, and 100 AI review responses per month. Higher plans add capacity, competitor tracking, API access, team features, and agency tools.