GuestRevu vs Yotpo Reviews
GuestRevu
guestrevu.com
Yotpo Reviews
yotpo.comSide by side
| Figure | GuestRevu | Yotpo Reviews |
|---|---|---|
| Price from | $34.99/mo | $15/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 8 |
| Spec score · Review Management Software | 9.2 (#6) | 9.3 (#1) |
| Company history | GuestRevu says it began helping hoteliers gather guest feedback in 2012. | Yotpo says it was founded in 2011 and describes serving brands from fast-growing direct-to-consumer businesses to large retailers. |
| Documentation and support | The help centre provides articles and videos covering setup, questionnaires, reports, reviews, service tickets, users and FAQs. | Yotpo provides a Help Center covering Reviews, integrations, supported platforms, API documentation, changelogs, status and community resources. |
| Founded | 2012 | 2011 |
| Free plan | Yes | Yes |
| Headquarters | LinkedIn lists the headquarters in London at Office 7, 35–37 Ludgate Hill, London EC4M 7JN. | New York City, New York, United States |
| Integrations | GuestRevu advertises both two-way integrations and one-way data feeds with partnered hospitality technology providers. | Supported ecommerce platforms include Shopify, Shopify Plus, Adobe Commerce/Magento, BigCommerce, WooCommerce, Volusion, Salesforce Commerce Cloud and custom integrations. |
| Purpose | GuestRevu provides guest feedback and online reputation management software for the hospitality industry. | Yotpo Reviews collects customer product reviews, photos, and videos and displays this customer content to help shoppers make purchase decisions. |
| Rating on Capterra | 0.0 out of 5 from 0 reviews. | 4.5 out of 5 from 377 reviews |
| Rating on G2 | 0 out of 5 from 0 reviews. | 4.3 out of 5 from 265 reviews |
| Rating on GetApp | 0.0 out of 5 from 0 reviews. | 4.5 out of 5 from 377 reviews |
| Self-hosting | No self-hosting option is stated on the official product, pricing, help or privacy pages; the service is delivered through my.guestrevuapp.com. | The Adobe Commerce extension runs on Adobe Commerce cloud/on-premise and Magento Open Source 2.4, but it requires a Yotpo account for the hosted service. |
| Support | The support team can be contacted by phone, email, or online chat. | Yotpo describes round-the-clock support and dedicated customer success managers, while the pricing comparison lists 24/7 technical support for Pro and Premium. |
| What it does | GuestRevu is a SaaS platform for hospitality businesses that combines guest surveys, online reputation management and guest-feedback analytics. | Yotpo Reviews collects, displays and syndicates customer reviews, ratings, photos and videos for ecommerce brands. |
Plans
Yotpo Reviews
- FreeFree
- Starter$15 a month
- Pro$119 a month
- FreeFree
- Starter$89 a month
- Pro$169 a month
- EnterprisePriced on request
- PremiumPriced on request
In their own words
GuestRevu
GuestRevu provides guest feedback and online reputation management for hospitality businesses. Its web service offers customizable surveys before, during, and after a stay, with responses collected through email, QR codes, in-room tablets, or live links. The reputation product gathers reviews from more than 40 sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. AI can draft review replies for users to approve or edit, and summarize large volumes of feedback into themes and insights. GuestRevu describes one-way and two-way partner integrations for data sharing and automation; examples include Cloudbeds, Guestline Rezlynx, Mews, and StayNTouch. Its Tripadvisor integration lets guests publish reviews from a survey without logging in or being a member. Support is available by phone, email, or online chat. GuestRevu says it protects data with encryption, access controls, secure infrastructure and monitoring, and internal procedures. Its privacy policy says it primarily hosts on AWS, with its main production environment in the UK and selected supporting workloads in South Africa. The service has a free plan; CORE is $34.99 a month, billed per property.
Yotpo Reviews
Yotpo Reviews has no write-up on Specifiction yet; its figures are above.