Guidez vs HelpHero
Guidez
guidez.ioHelpHero
helphero.coSide by side
| Figure | Guidez | HelpHero |
|---|---|---|
| Price from | $79/mo | $45.83/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 10 |
| Spec score · User Onboarding Software | 9.0 (#3) | 8.1 (#10) |
| Analytics | Analytics include step-level funnels, completion rates, A/B-test results and segment breakdowns. | Its analytics track tour interaction and step completion, and the pricing page lists drill-down analysis and A/B testing. |
| Product | Guidez is a no-code product onboarding platform for creating tours, checklists, banners, surveys, and funnel analytics. | HelpHero is a no-code onboarding tool for SaaS product, customer success, and growth teams. |
| Product tours | The platform provides multi-step walkthroughs that can be built in a visual editor or generated with AI. | It creates multi-step walkthroughs that highlight interface elements, span pages, and can include user properties in the text. |
| Security | Guidez states it is SOC 2 Type II certified and GDPR compliant. | HelpHero says data is encrypted in transit using TLS and encrypted at rest and during data-centre transfers. |
| Support | Hobby includes community forum and public documentation access; Pro includes priority email support with a one business day response guarantee. | HelpHero lists email, chat, and conference-call support, with comprehensive documentation. |
Plans
HelpHero
- Up to 1,000 MAU$55 a month
- Up to 2,500 MAU$115 a month
- Up to 5,000 MAU$179 a month
- Up to 10,000 MAU$249 a month
- Up to 20,000 MAU$299 a month
- Up to 1,000 MAU$550 a year
- Up to 2,500 MAU$1,150 a year
- Up to 5,000 MAU$1,790 a year
- Up to 10,000 MAU$2,490 a year
- Up to 20,000 MAU$2,990 a year
In their own words
Guidez
Guidez is a no-code product onboarding platform for creating tours, checklists, banners, surveys, and funnel analytics. Its AI tour builder reads a live product and can generate a tour, checklist, or survey from a described goal. Teams can target tours using URL patterns, custom attributes, event history, and AND/OR conditions. A Chrome extension supports building, previewing, and publishing tours from a browser. The Hobby plan costs nothing and is limited to 100 monthly active users, one team member, and one environment; it includes community forum and public documentation access. Pro costs $79 a month and includes 2,500 monthly active users, unlimited team members and environments, and priority email support with a one-business-day response guarantee. Each additional monthly active user on Pro costs $0.01. Pro also includes webhooks and REST and GraphQL API access. Guidez lists 20+ integrations, including Slack, HubSpot, Salesforce, Amplitude, Mixpanel, Segment, Intercom, Zendesk, Jira, Google Tag Manager, and Zapier. The company says it is SOC 2 Type II certified and GDPR compliant, and that its SDK does not record keystrokes, form inputs, screenshots, or video sessions.
HelpHero
HelpHero is a no-code onboarding tool for SaaS product, customer success, and growth teams. It creates multi-step tours that highlight interface elements across pages, with text that can include user properties. Checklists track onboarding tasks, while hotspots show contextual prompts on click or hover. Teams can target tours by language, device, browser, and custom user properties, and create different pathways based on those properties. Analytics track tour interactions and step completion; listed plan features also include drill-down analysis and A/B testing. Installation uses a JavaScript snippet added directly or through Google Tag Manager or WordPress. HelpHero supports Chrome, Firefox, Safari, and Edge, and works with HTML-based client-side and server-side apps. It supports web-based mobile and tablet apps, but not native mobile apps. Tours can also be accessed through the HelpHero Messenger app in Intercom Messenger. There is no free plan, and a 14-day trial is listed. The plan for up to 1,000 monthly active users costs $55 a month; higher listed tiers extend to 20,000 users for $299 a month.