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Guidez

guidez.io

From $79/mo Free plan WebAPIBrowser extension
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Spec score 9.0 #3 of 30 in User Onboarding Software

What it is

Guidez is a no-code product onboarding platform for creating tours, checklists, banners, surveys, and funnel analytics. Its AI tour builder reads a live product and can generate a tour, checklist, or survey from a described goal. Teams can target tours using URL patterns, custom attributes, event history, and AND/OR conditions. A Chrome extension supports building, previewing, and publishing tours from a browser. The Hobby plan costs nothing and is limited to 100 monthly active users, one team member, and one environment; it includes community forum and public documentation access. Pro costs $79 a month and includes 2,500 monthly active users, unlimited team members and environments, and priority email support with a one-business-day response guarantee. Each additional monthly active user on Pro costs $0.01. Pro also includes webhooks and REST and GraphQL API access. Guidez lists 20+ integrations, including Slack, HubSpot, Salesforce, Amplitude, Mixpanel, Segment, Intercom, Zendesk, Jira, Google Tag Manager, and Zapier. The company says it is SOC 2 Type II certified and GDPR compliant, and that its SDK does not record keystrokes, form inputs, screenshots, or video sessions.

Spec sheet

What it does
Guidez is an AI-powered onboarding platform for SaaS teams that creates product tours, checklists, tooltips, banners and NPS flows.Read 15 Oct 2026 · guidez.io
Product
Guidez is a no-code product onboarding platform for creating tours, checklists, banners, surveys, and funnel analytics.Read 30 Sep 2026 · guidez.io
API
Pro provides REST and GraphQL API access for programmatic management.Read 15 Oct 2026 · guidez.io
Integrations
The Pro plan lists more than 20 integrations, including Slack, HubSpot, Salesforce, Amplitude, Mixpanel, Segment, Intercom, Zendesk, Jira, Google Tag Manager and Zapier.Read 15 Oct 2026 · guidez.io
Security
Guidez states it is SOC 2 Type II certified and GDPR compliant.Read 30 Sep 2026 · guidez.io
Support
Hobby includes community forum and public documentation access; Pro includes priority email support with a one business day response guarantee.Read 30 Sep 2026 · guidez.io
Access controls
Paid plans can enforce organization-wide MFA, and the service supports SAML 2.0 and OIDC single sign-on.Read 15 Oct 2026 · guidez.io
AI tour builder
Guidez AI reads a live product and can generate a tour, checklist, or survey from a described goal.Read 30 Sep 2026 · guidez.io
AI tour generation
Its AI reads live product pages and can generate tours, checklists, banners or surveys from a plain-language goal.Read 15 Oct 2026 · guidez.io
Analytics
Analytics include step-level funnels, completion rates, A/B-test results and segment breakdowns.Read 15 Oct 2026 · guidez.io
API limits
The terms state that API access is available on Pro and above, with default Hobby limits of 30 requests per minute and 1,000 per day, and Pro limits of 300 per minute and 50,000 per day.Read 15 Oct 2026 · guidez.io
Banners
In-app banners support feature announcements, upgrade prompts, maintenance notices and time-sensitive campaigns.Read 15 Oct 2026 · guidez.io
Checklists
Progress-tracked checklists guide users through activation steps.Read 15 Oct 2026 · guidez.io
Chrome extension
A Chrome extension lets teams build, preview and publish tours directly in a web product.Read 15 Oct 2026 · guidez.io
Data collection
Guidez says its SDK does not record end-user keystrokes, form inputs, screenshots, or video sessions.Read 30 Sep 2026 · guidez.io
Data protection
The security page states that data is encrypted at rest with AES-256 and in transit with TLS 1.3.Read 30 Sep 2026 · guidez.io
Data retention
Tour analytics and interaction data are retained for 24 months on active accounts and 30 days after account closure.Read 15 Oct 2026 · guidez.io
Documentation and support
Hobby includes a community forum and public documentation, while Pro includes priority email support with a one-business-day response guarantee.Read 15 Oct 2026 · guidez.io
Encryption
The security page states that stored data uses AES-256 encryption and data in transit uses TLS 1.3.Read 15 Oct 2026 · guidez.io
HIPAA limitation
The standard service is not HIPAA compliant by default and standard or self-service accounts do not receive BAAs.Read 15 Oct 2026 · guidez.io
Independent name-collision business description
The separate LinkedIn entity says it turns social-media travel recommendations into interactive maps for travelers and creators.Read 15 Oct 2026 · linkedin.com
Independent name-collision company size
The separate travel Guidez LinkedIn page lists one employee and two discoverable profiles.Read 15 Oct 2026 · linkedin.com
Independent name-collision founding year
The separate travel Guidez LinkedIn page lists a 2026 founding year and private ownership.Read 15 Oct 2026 · linkedin.com
Infrastructure
Guidez says it runs on AWS with isolated VPCs, private subnets, multi-region deployments and AWS Shield Advanced DDoS protection.Read 15 Oct 2026 · guidez.io
Licence
The opened official pages do not identify an open-source licence or publish source code.Read 15 Oct 2026 · guidez.io
Limit: AI crawl scope
The Pro knowledge-base crawler is limited to 150 pages.Read 15 Oct 2026 · guidez.io
Limit: Hobby capacity
The free Hobby plan is limited to 100 monthly active users, one team member and one environment.Read 15 Oct 2026 · guidez.io
Limit: name collision
LinkedIn has a separate company named Guidez that describes a travel-map product at guidez.app, so the name is not unique to guidez.io.Read 15 Oct 2026 · linkedin.com
Limit: Pro overage pricing
Pro charges $0.01 for every monthly active user above its included 2,500-user allowance.Read 15 Oct 2026 · guidez.io
Paid plan limit
Pro includes 2,500 monthly active users and charges $0.01 for each additional monthly active user.Read 30 Sep 2026 · guidez.io
Penetration testing
Guidez says independent firms perform quarterly penetration tests and that all critical and high-severity findings from Q1 2026 were resolved.Read 15 Oct 2026 · guidez.io
Privacy data collection
The SDK collects pseudonymous identifiers, tour interactions, configured feature clicks, supplied attributes, URLs and browser or device metadata.Read 15 Oct 2026 · guidez.io
Privacy exclusions
The SDK says it does not record keystrokes, form inputs, screenshots, session video, financial data or health data.Read 15 Oct 2026 · guidez.io
Product tours
The platform provides multi-step walkthroughs that can be built in a visual editor or generated with AI.Read 15 Oct 2026 · guidez.io
Rating claim on official features page
The features page displays an average rating of 4.9 stars but does not give a review count.Read 15 Oct 2026 · guidez.io
Rating on G2
The Guidez demo page states a 4.9 out of 5 rating from more than 200 G2 reviews.Read 15 Oct 2026 · guidez.io
Security certification
Guidez states that it has SOC 2 Type II certification and is GDPR and CCPA ready.Read 15 Oct 2026 · guidez.io
Self-hosting
The opened official pages describe a hosted AWS service and do not state that self-hosting is available.Read 15 Oct 2026 · guidez.io
Surveys
Guidez supports NPS, CSAT and custom in-product surveys triggered by events, tour completion or timing.Read 15 Oct 2026 · guidez.io
Target users
The company says Guidez is built for product managers, growth teams, and founders.Read 30 Sep 2026 · guidez.io
Targeting
Tours can be targeted using URL patterns, custom attributes, event history, and AND/OR conditions.Read 30 Sep 2026 · guidez.io
Tooltips
Contextual tooltips can be triggered by page elements, events or user segments.Read 15 Oct 2026 · guidez.io
Uptime claim
The security page reports 99.97% uptime over the previous 12 months and advertises a 99.9% uptime SLA.Read 15 Oct 2026 · guidez.io
Usage limit
Hobby is limited to 100 monthly active users, one team member, and one environment.Read 30 Sep 2026 · guidez.io
Web-stack support
The product states that it works with React, Vue, Angular, Svelte and plain HTML applications.Read 15 Oct 2026 · guidez.io
Webhooks
Pro webhooks can send tour-start, step-completion and NPS events to external endpoints.Read 15 Oct 2026 · guidez.io

Plans and prices

Hobby Free $0 /mo 100 MAU/month · unlimited product tours · unlimited checklists and banners · NPS surveys · custom theming · targeting and segmentation · 1 team member · 1 environment · community support Read 15 Oct 2026 · guidez.io
Pro $79 a month $79 /mo 2,500 MAU included · $0.01 per additional MAU · unlimited team members · unlimited environments · A/B testing · AI assistant · knowledge-base crawl up to 150 pages · Chrome extension · 20+ integrations · REST and GraphQL API · webhooks · priority email support Read 15 Oct 2026 · guidez.io

Every Guidez plan and price →

Strong points and limits

Strong points

  • AI can generate tours, checklists, or surveys from a goal.
  • Tours can use URL, attribute, and event targeting.
  • Chrome extension supports building, previewing, and publishing.
  • Pro includes webhooks and REST and GraphQL APIs.
  • The SDK does not record keystrokes or form inputs.

Limits

  • Hobby is limited to 100 monthly active users.
  • Hobby allows one team member and one environment.
  • Pro charges $0.01 per additional monthly active user.

Who it suits

Guidez is aimed at product managers, growth teams, and founders building onboarding for web products. Its targeting options and analytics may suit teams that need to tailor guidance to user behavior.

Verdict

Guidez combines onboarding content creation with targeting and analytics, with a free Hobby tier and a $79.00 USD monthly Pro plan. Check the Hobby limits and Pro’s extra-user charge against expected usage.

Where Specifiction places it

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