Guru vs Moveworks

Guru is a paid knowledge platform for publishing trusted answers inside an organization. It combines a unified retrieval index and hybrid search across connected sources with Knowledge Agents that answer questions using governed content, citations, and permission-aware access. Guru connects to more than 100 enterprise tools, including Slack, Microsoft Teams, Salesforce, Zendesk, Confluence, and SharePoint. Automated verification uses usage signals, content age, and policy rules; Guru says this handles approximately 80–90% of verification. MCP support lets compatible AI tools and agents access the governed knowledge layer. A browser extension for Chrome, Microsoft Edge, and Opera surfaces answers in the workflow. Mobile apps support searching, viewing, sharing, and copying Cards, with listed requirements of iOS 12.1 or later and Android 10. Connected-source permissions carry across surfaces, alongside role-based access controls and single sign-on. Guru lists SOC 2 Type II auditing, GDPR support, Microsoft 365 and Google CASA certifications, and optional HIPAA agreements. Pricing is custom and available on request.

Moveworks is an enterprise AI platform combining organisational search with workflow automation across business systems. Its knowledge tools surface answers and articles from a company knowledge base and identify gaps where new content may be needed. The AI Assistant personalises responses using business context and each user’s permissions, while AI agents plan and execute tasks across enterprise systems. Listed integrations include Workday, ServiceNow, Salesforce, Slack, Microsoft Teams, Google Drive and Jira. Employees can access governed AI through chat, web, intranet, portals and mobile, and organisations can extend the assistant through the Conversations API. The platform supports workforces in over 100 languages and is available through Android, iOS, web, an extension and API. Moveworks says data is encrypted in transit and at rest, sensitive personal information is masked, and customer data is not used to train global generative models. AWS regions include the US, EU, Canada, Australia, UK and Japan. Pricing is on request.